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Posted by Valerie
Erin is outstanding in the area of "customer service". That is so important. I guess I take for granted she would be all of the above! But, to really count on someone is to know they regard each and every client as important. It is not easy to go through a legal battle. When you know you are going into that battle with the best team you have more confidence. I knew in short order that Karl but a lot of trust in Erin. I can see why. Erin is easy going, soft spoken and carries herself in a self-assured manner. My goodness, the amount of correspondence is overwhelming. And she can keep up! If you seek counsel with Karl Malling you get double what you expect. You get Erin too.
Posted by Valerie
I spoke with a number of friends seeking to find a good attorney to suit my particular needs. I finally connected with a paralegal that gave me the name of a former colleague of hers. She said anywhere she is working is going to a great lawyer. I found Karl through a series of professionals. The most important thing to me in any relationship is outstanding customer service. There are a lot of people that are good at what they do but if they cannot communicate and keep a client serviced, what's the point? I felt educated, valued and part of the team. Responsiveness that is meaningful is required more than just a call/email back. Meetings were with purpose and agenda. Though I did like some of casual conversations that let Karl learn more about me as a person. He is also appropriately disclosing and that let me reach he not only as a my representative but as someone I was could develop a relationship. He kept me focused in reality of my case. I found him to be honest, lighthearted and yet extremely dogged on my behalf.
Posted by Jeanne
Karl Malling is a highly capable attorney who is willing to fight for his clients. With many years of experience, he knows all aspects of his business and he gets results. I found Karl to be a good listener, well-organized, and thoroughly prepared. Because Karl is respectful toward his clients and toward the opposition, people listen to him. Because Karl tells the truth, people believe him. I chose Karl to represent me in a personal injury case because he has a stellar reputation. He advised me well, represented me skillfully, and we won a settlement.
Posted by a Medical Malpractice client
This man and his team are my angels. They took on a case that was a little twisted and made it right. It was very complicated and they were there to answer all my questions and to unravel the mess for me. It was done very professionally, responsively and understanding to what I had been through. You can't find a better team to be on!