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I'm on the Board of Fire Commissioners for a small local fire district and we recently got into a disagreement with our insurer that was going to cause a lot of problems with our budget. Frank came in, looked at the policy, and came up with a creative approach that convinced the insurer to change its position -- and we didn't even have to file a lawsuit! He did it efficiently, was always responsive to our questions, and in the end, saved us hundreds of thousands of dollars. I can't say enough good things about him.