I had concerns over my termination from a longtime job at a national retailer. They were age discrimination and bias from a supervisor. Steve was a great listener, emphatic and very candid and honest about what to expect in the process. He didn't overpromise but was confident the negotiation would yield results. He was great in his followup and communication with me. He was also very professional,organized and reasonable with the previous employer. I believe this helped to achieve a positive result. It was resolved within three months with an agreement that exceeded my expectations.