5.0 stars 10 totalReview Susan O'Brian
Posted by Jerri
I cannot say enough good about this law firm.
I hired the law firm of Susan Millican O'Brian in August 2011 for a Third Party Custody Case of my grandsons after my son was stabbed. Susan will tell you in the beginning what your options are and will allow you to make the decisions based on this information and she explained what the outcome(s) could be.
Although the case was pretty simple in the beginning, it became a high profile, difficult case due to other parties filing a custody case against me and THEIR attorney kept dragging it out. But Susan and her staff were able to push back on the other party and in the end, we did prevail and won the case hands down.
Susan and her attorneys were very driven to stay with it and they guided me all along the way with the progress and what would happen during each step of the way. They communicated with me and we worked together as a great team. The entire office was involved in my case and all had a personalble desire to see it to the end.
I would very highly recommend this law firm of Susan Millican O'Brian any day and feel that she was very professional and has been willing to work with me all the way.
Posted by Kim
This firm was recommended to me by a good friend who practices family law. Everyone at the Redmond Town Center office was kind, professional, helpful, and accessible. I was constantly asking questions and looking for followup and I was never made to feel like I was bothersome or not a priority.
Posted by a Divorce client
This office treated me extremely well throughout my case. I had a very difficult and emotionally charged divorce and their team was with me and my children every step of the way. I always felt that I had a strong advocate on my side. If you have children, I especially recommend this office.
The only thing other thing I would have to say that they are more knowledgeable of the processes in King County than they are with the ones in Snohomish. They were able to stay on top of things in Snohomish but they were clearly more comfortable working within the King County court system.
As to their billing practices mentioned by others, they are a service you are paying for and, as with any professional, they don’t work for free. When you sign up you agree to pay for what you get but you definitely get what you pay for. At the end of my case, things ended very tragically and I had already spent close to $50,000 on lawyers (not just them) in a period of a few months. Knowing my situation, they “no charged” much of the work to close out my file.
The biggest “plus” with this firm, for me anyway, is that they are all very caring and personable. They take each case on as if they are fighting it for themselves. They honestly care about their clients, you won’t feel like you’re just their next paycheck!
Posted by Joshua
My experience with Susan Millican O'Brian and her firm has shown me that there are lawyers who care about the clients. Susan did not represent me in court but did lend assistance and support when needed. One specific time was when my attorny Kristilyn Reese had to be out of town. The opposing party tried to slip in some exhibits last minute knowing my lawyer was out of town. Susan contacted me from her hom after hours to make sure I was made aware of what was going on and also made sure I knew what it all meant. Susan and her firm have stood me and my family through out my custody hearing. Their support has been extremely reassuring in this unbearable sistuation. I Thank Susan and all those with in her firm help and support.
Posted by Nikki
I came to the Law Offices of Susan Millican O’Brian and Associates, P.S. with an extremely difficult parenting action that needed some major changes. I knew going into this process that the odds were against me, although, I had confidence that if anyone could succeed and persuade a Commissioner/Judge to listen to my position, it would be this team. They are very thorough in their research and they whole heartedly believe in what they do. Because I have a disabling disease, I was limited on how much foot work I was able to do. Therefore, I needed to hire someone I trusted 100% to take my case and the facts I presented them and trust that they would be able to research it thoroughly and pull together a winning argument. The result of their hard work was very favorable for my daughter and I. When I explained to my daughter what the changes in our life would be – the look on her face was priceless, her whole face lit up and she was grinning from ear to ear. In fact, her school counselor even commented on how confident she is with this change. I recently hired them to work on an adjustment of child support for me and one of their attorneys, Jeff M. Gregory, was able to get me over 4 times the amount of child support I had been receiving for 7 years. I am so thankful to this team and the changes they were able to make for my life and my family. Everyone associated with this office has always gone above and beyond what I expected. If I had a question there was always someone who knew about my case and was able to get the answer I needed. They treated me with respect and were honest from day one exceeded my all my expectations. I would highly recommend Susan's office to everyone.
Posted by Christina
I am so grateful to Susan and her team. They handled my divorce case very professionally. They handled me, during such an emotional time, with care and respect. Everything was explained to me thoroughly- including my bill. If I ever had a question or a concern, the office was a phone call away, and promptly answered my questions. I found Susan very ethical- a huge difference from some of the lawyers I have used in the past, and those a few of my colleagues have used for their divorces. Let me say this: If you are going through a divorce, and especially if you are a woman, do yourself a favor and get a good lawyer with an experienced team. You will not regret it- even if it costs you a bit more. I look back at my divorce, and I realize what a fragile state I was in- it was a relief to trust my lawyer- to know my case was being handled effectively. I wholeheartedly recommend Susan Millican O'Brian's office.
Posted by a Divorce client
Susan is an extremely focused and driven individual whom is fair, honest and an absolute joy to work with. She and her team did a wonderful job under very difficult circumstances. If you want to be represented by someone who genuinely cares about you and your case, look no further!
Posted by Tom
Susan is an experienced, thorough professional in her field that also brings a heartfelt, compassion-based intangible that is rare, yet welcomed; particularly in divorce proceedings. Her counsel was usually spot on. I cannot recommend her more highly.
Posted by a Divorce client
Ms. O'Brian was the right lawyer at the right time for me. I found her professional and extremely thorough. At the onset, Ms. O'Brian was very honest in her time projections and fees and was willing to work out a payment plan that met my needs. Her ethics were exemplary both in her actions and the actions of her staff. In the course of my divorce I had to deal with my mother's cancer, my own cancer and a cheating spouse who wanted basically every asset we amassed in 26 years. Without Ms. O'Brian's assistance I doubt I would have obtained a fair settlement.
Posted by a Child Support client
I found Susan and her office very professional and helpful. She was very thorough and we had to compromise very little on the issues I valued most.