I had known Jeff for years, and just lucky I guess that no injury situation ever came up. Well, my wife was rear ended not too long ago and the other insurance company started stalling and hemming and hawing and making noises like they thought we should just go away. I called Jeff, and got great advice right away, and put the case in his hands. The other insurance company has stopped hounding us and trying to get us to admit that nothing happened, and we are very happy to have Jeff taking care of us.