Scott has been very competent, compassionate, and efficient. He wants to be helpful and he's made sure I understand the legal portion of my case whenever I have contact with him. No question is stupid, or ignored. I really liked the fact that he wasn't afraid to admit he needed to verify some things before he could answer. He's very detailed and made sure all the i's were dotted, and t's were crossed so there was no delay. My biggest relief was his compassionate and human approach to my situation. I didn't feel like I was 'just a case number' as is rumored most attorneys treat their clients.