Based on 6 reviews
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I was referred to the Lorraine Gingery office by a client of mine. Andrew G was my attorney, he was very quick to respond to my call and was very professional. I came to them almost a year after my car accident in Dec of 2012, and wasn't expecting much. But in just a few months my case was closed and I received my settlement. I was very pleased and would call them again if ever need be.
I appreciate Lori very much. She is considerate, professional and thorough. I hope to never have another car accident, but if I do, I will hire her again. She informed me of my rights as her client, gave me a clear expectation of the outcome, but most importantly she exhibited true concern for my health and well being.
Thank you for compassion and concern.
I was in a car accident where i was not at fault and i had a passenger in my car as well. Initially i wasn't intending to get an attorney but my passenger was a client here and recommended it. So i took her advice and it has certainly paid off. It was very smooth sailing and everything was taken care of with certainty so i felt confident that i didn't miss anything. Very knowledgeable and approachable. Willing to explain things in layman's terms. I'm extremely satisfied. :)
Lorraine has represented me two times in the past 5 years--both times for car accidents where I was not found at-fault. The insurance company offered me a very low amount of compensation for my pain and suffering and Lorraine was able to get me almost TEN times what they initially offered by knowledgeably arguing my case to the insurance adjusters and remaining persistent.
I always knew the status of my case and if I had any questions Lorraine answered her phone at all hours of the day--making me feel that the professional I was dealing with personally knew me and cared about my case--I was not just a number or a file.
I personally always get to know a business professional, where they work, who they work with, and how they conduct business before I agree to trust them with something so important to me as my medical bills, my personal information and the ability to get me what I need. What I found was a friendly, professional staff in a neat and clean business environment. Everyone who worked in Lorraine's office knew my case and was able to keep me informed--I was not put on hold for several minutes to wait for the attorney to get done with other clients and dig through files to talk to me.
Lorraine was always on time to scheduled meetings, in business or business casual attire--even when I was late or had to change the schedule last minute, I was accommodated--she worked with my schedule to make sure that I could get in to the office and get out in a timely manner.
Lorraine sent me to medical professionals that I felt comfortable seeing that worked with me and my budget--who agreed to treat me on a lien! I was not experienced with how injury cases worked and before meeting with Lorraine I did not know this was even a possibility and was worried that I would have to wait to be approved to get treatment. I cannot tell you enough how glad I was to get my spine looked at by a professional--without this treatment I may have healed improperly and suffered greatly in the future.
If you're looking for an attorney who feels more like dealing with a real human being I cannot recommend Lorraine enough! I give her 5 stars in all categories, knowledge is power and thanks to her knowledge and expertise I am feeling fine, I have healed well and received fair compensation for both of my cases and could not be happier. I will seek Lorraine's expert legal counsel in the future should I ever get into another accident.
I was referred to this office by my friend, a previous client. The staff was extremely professional and courteous. There were times that Lorraine was out of the office at court and that would not stop her from responding to my emails and she would ALWAYS call me right back!
I was kept very well informed of my case as well as always being checked up on by her and her staff. I was always greeted by a smile with the utmost professionalism I have ever encountered with my past experiences. I HIGHLY recommend Attorney Lorraine Gingery and her staff to all my family and friends!
Lorraine was referred to me by 2 of my friends from church.
My first meeting w/Lorraine she kept me waiting 45 minutes and showed up in a tank top & shorts, and flip flops.
I have spoken with her a single time since that meeting, with her assistant once, and have exchanged about 20 e-mails with EVERY ONE generated by myself.
I didn't even get a check-up note after my surgery. In fact, still hasn't asked how I'm doing or how the healing is going - seriously.
Here's where I struggle the most: Lorraine allowed my "Med Pay" funds be distributed to the DC, and did not see that my "out of pocket expenses" were taken care of first - those funds are now depleted and I'm still making payments to the hospital for surgery.
(I had NO IDEA WHAT Med-Pay was until I received a pay-out statement from my insurance company. From that point on I researched and dug and in fact HER office gave the DC the information for them to collect those funds!)
I ended up faxing & researching ALL my own EOB's, co-pays and trying to get any remaining funds with my insurance company. (who was reluctant to deal with me because I had an attorney)
She contacted me regarding a "settlement offer" when I'm still in treatment, and a LONG way from healing from surgery, and in active PT, on a weekly basis.
Communication is poor, and basic care for the client just seems beyond her ability.
She's nice enough, but that doesn't cut it when the CLIENT is doing all the work.
I have released her by hiring a new attorney.
I'm struggling with the daily limitations from my accident and this just simply added to my stress. I cringe when I think about how disregarded I feel from someone who I am supposed to trust and be confident that I'm in good hands.