Mr. Keating was especially patient and reassuring while preparing for deposition, and showed great sympathy for my predicament during a distressing time. He was very flexible in scheduling appointments around my work schedule. He often conferred with other attorneys and an accident re-constructionist to prepare the best possible legal strategy; I felt like I had a team on my side. I was completely pleased with the outcome of the case. Mr. Keating was instrumental in negotiating affordable medical payments. The support staff is exceptionally competent and professional. They reply to correspondence and phone calls in a timely manner. They went the extra mile in recovering correspondence that was misplaced in the mail. TOP NOTCH!