Joanna really knows her stuff. I needed to evict a tenant and hired Joanna. I was impressed with her service, especially her attitude. She was very professional and personable. She was a very good listener and very patient with me. I was not the most pleasant person to work with and she handled it well. She got the tenant out within six weeks! She saved me a lot of time and money. She insisted I take a deal letting a crazy tenant stay rent free for the remaing six weeks and cut the potential legal cost of a full eviction. She had us sign a stipulated agreement stating the tenant will be out by no later than May 31. Everything worked out and the crazy tenant left. Even though money was not an issue for me, she kept insisting on saving me money.