Based on 16 reviews
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I graduated from Ivy League University and have considered Heather for my very complicated permanent residency VAWA case. It's very difficult if the survivor is male but she recently in December 2014 won my case and I received my green card. The practice of immigration law is a notoriously competitive profession. She had been extremely proficient at the explanation I was requiring for immigration and very straight-forward in her responses. She has immense patience to deal with her clients. Any attorney can submit forms and file the case. In my dealings with her, she was able to hear me longer than I anticipated and gathered my information via phone and handled my case accordingly. Moreover,she can speak to you by telephone repeatedly and it appears that she would not push you to stick to emails or paralegal only. Her writing together with preparatory skills are laudable. She has distict way to explain things to convince immigration and her firm constantly utilize state-of- the-art technologies such as dropbox, video-conferencing, Skype, e-filing methods, urgent messaging system, VIP case manager for general questions, discounted fee opportunities for savings, organized step by step paperwork, free interview preparation, structure for affidavits, weekend and evening phone conversation accomodatin, willingness to speak to witnessses by phone, lawful e-signature options, automated e-receipts, personable automated thank you voice beep at the welcome incoming calls, toll free number. All the above in reasonable cost. She worked on my case even though I was located in Texas. She spoke to family lawyer and therapist in my case in the same original cost. In addition, she pays for courier costs and respond to ALL emails VERY TIMELY.
I highly recommend her.
I came to know Atty Heather through internet and convinced myself that she is the right lawyer to represent me. And she did. Not only a very knowledgeable immigration lawyer but she is a warm and nice person. She handled my case thoroughly with the help of her staff and the result was overwhelming.
I have my green card now and I am very grateful to her.
Our case was very difficult and many other lawyers rejected to take our case.
Heather patiently heard details about our case and agreed to work on our case. She was very helpful and made our case successful. She is highly talented and very good lawyer. She scheduled calls with us on timely manner whenever it was needed. She assisted from starting to approving waiver, visa interview preparation until my husband landed in US.
Retaining Heather was one of the best decisions in my life. Heather has helped me regain my life again after being in a very abusive marriage. My husband controlled every move I made, was both physically and financially abusive, and continually restricted access to the few friends I had here in the United States. I had no family here to help me out of a very scary situation and it was Heather who put the plan in place to help me get control of my life. She filed a very strong VAWA case for me and I just obtained approval for my green card this very last week! Heather attended my immigration interview after extensively preparing me for my meeting with the immigration officer. Knowing she was by my side prior to, and during the interview, put me much at ease. Her knowledge of immigration law, the immigration system and her compassion for me and my situation helped me attain this wonderful outcome. Heather worked diligently in preparing my case, swiftly answered my questions whenever I needed advice, and was a trusted confidant throughtout this last year. Heather is both compassionate and knowledgeable and does not act just as an attorney, but as an advisor and a helping hand. Helping those with immigration problems is not just a job for Heather; it is life's mission for her. I believe she is absolutely the best immigration attorney this great Country has to offer!
While we were happy with a successful outcome- the unprofessionalism and the excuses for missed conference calls, horrible grammar, and rudeness of the attorney and her staff was inexcusable.
There were two missed conference calls. Documents were sent for us to approve and sign with all sorts of grammatical and factual errors. It was clearly a cut and paste from other clients' documents. Communication was non existent unless we initiated it and then we were told we were limited to 5 telephone calls or emails for the entire duration of the process and any additional would incur additional charges.
The unprofessionalism and rudeness made the entire process much harder and we can't recommend this attorney or this office. A process we were told would take 3 months turned into nearly 12. Finally, when the case was finally resolved the office never contacted us.
Again the outcome is what we wanted but the entire process was made much more stressful, expensive and upsetting because of the way the office performed.
Ms. Heather has great experience in family immigration case. I am grateful to her for pursuing our case to end our family separation and finally getting my family together in U.S.
Ms. Heather not only provide knowledge, experience, she spent times to prepare our case throughly and provide personal attention. She gets the job done!
Ms. Heather Poole is among the top Immigration attorneys in the country. I did my research, talked to many but in the end she was the one I trusted with my case. She tackled a very difficult case of mine. Her success is based on her knowledge and experience with immigration law. Even though I had never met her in person until the interview she dealt with the issues of my case head to head. She is very easy to get along with, and is very down to earth person. Hiring a immigration lawyer is a very big deal, not only because they have to be the best at what they do, but the trustworthiness and the comfort level in dealing with them matter the most. Attorney Heather Poole possesses both those underlying qualities. I would recommend her to anyone needing immigration help regardless of their state of residence.
I should say Heather saved my life from a major disaster and put my life and career back on track. I went through an abusive marriage where my ex-wife and in-laws were trying to use GC benefit against me to control my life and career to the way they want. I had to resign my job due to constant stalking, harassing phone calls at work. It was a very short marriage with very little proof of co-mingled assets. I lost my hopes of fighting against my ex and in-laws as the situation favored them the most and did not want to be a slave either and left the country. After reading through the success stories in Heather's website (www.humanrightsattorney.com) and since some of them resembled mine, I contacted Heather in early 2011 from abroad. Heather was very patient, kind and extremely detailed, she explained my rights clearly that I have all the rights to come back to US and start the career fresh. I came back to US, found a new job, stayed away from ex. Heather devised a perfect strategy and helped me to gather very important evidences, explained me about all the necessary precautions to protect myself from any false accusations from ex. After putting in lot of Hard work, we finally filed the abuse waiver case with USCIS in mid 2012. Heather documented my case in a way that no other attorney would have done a better job than her. The documenation and evidence was very thorough and accurate. I was called for an interview. Heather assisted me very well during the interview process, she attended the interview along with me which was very helpful. She has huge respect and recognition for her work with USCIS and she was easily recognized by the officers. The interview went very well and I was offered Permanent Green card two weeks after the interview. Now, I can lead my life with utmost freedom and I feel very confident, happy and motivated these days where as 2 years before this moment was unthinkable. Thanks to Heather and her team!
For all who go through a tough immigration situation like mine, I would highly recommend Heather as she is the best!
I am so impressed with Heather, she made what seemed impossible obtaining a green card for my wife into a success! Due to my wife's legal status here in the U.S. we were very doubtful of ever being able to get her a green card. We had met with many lawyers before who either seemed not too interested in helping us or lawyers who didn't seem very knowledgeable with all the details involved concerning our case. What stood out with Heather that many lawyers were lacking was that she is personable, extremely detailed, and and shows true interest. After a few phone interviews we met with Heather in her office for two hours going over many details of our potential case. She explained to us how the whole immigration process would be and our chances of success. We were so impressed with Heather and her knowledge that my wife and I put our complete trust in her to take on our case.
Heather was right with us the whole way through, from the very start to the very end. She is extremely detailed and organized in her work and was always there to answer our questions. Heather was very accessible either by phone or email and was prompted to get back to me.
Heather by far is a great lawyer. She gave my wife and me not only hope but the opportunity for my wife to be a legal resident with a great future ahead of us.
Thank you Heather!
Working with Heather to help my wife secure a green card was a pleasure. I could recommend here to anyone with an immigration problem to solve.