Based on 4 reviews
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Carol literally made me sick with her lies. I am completely disgusted with the quality of the legal advice and service. Carol took thousands of dollars from me up front and promised me that this is the only money that I will have to pay her for my case. She promised me that I am signing a “flat fee retainer” which meant that I pay her $5,000 up front and I don’t pay her any more money out of my pocket. This was an absolute lie! After a few months, one of her employees tells me that I have to pay Carol more money because Carol’s hourly rate is actually $700, and my retainer is really not a “flat fee retainer” as I had previously been promised. I was totally shocked and disgusted by this deception. Carol had never, ever, mentioned anything about her hourly rate being $700.
Carol outright lied to my agency’s union and me by telling us she would be personally handling my case as the “expert”. She would put down other respectable attorneys in Los Angeles and only brag about herself by saying such things as: “my name means something in this town”. However, after I signed her retainer and she took my money, I could not get hold of her. She suddenly became unavailable. She did not touch my case, she did not know my case, and she did not care about my case. She gave my case to a new attorney who did not have experience and was not sure and did not know what she was doing. Then after a few weeks this new attorney who was working on my case left Carol’s law firm. Then another new attorney took over my case. The second new attorney was not knowledgeable and did not know what he was doing either. Then, after a few more months, my case was once again transferred to a third employee, who also was not sure what to do but claimed that her hourly rate was $500. I was shocked and extremely frustrated that I was trapped in this nightmare with these shysters who had taken my money and my case. The turnover of employees at this law firm is unbelievable, and I didn’t know who would be handling my case next.
Every time I tried to contact Carol, I was told she’s not available. My case did not get the quality and personal attention she had promised it would get. After she made me sign her retainer and took my money, she did not care about my case or me. I hired her about 10 months ago, and she did not talk to me once about my case, my witnesses, my evidence, or discuss with me how she will be proceeding with my case. She has not talked to any witnesses or taken any statements from anyone. While the opposing side is aggressively preparing their case against me, Carol, who took thousands of dollars from me, is avoiding to even talk to me as her client. This is unbelievable. The sad, unfortunate and brutal reality finally hit me that I have been conned and have paid thousands of dollars to a shyster. She lied and deceived me with her promises from the very start. As her client I absolutely believe now, that she is a con artist who makes money by taking thousands of dollars as retainer deposit, from new, unsuspecting, and innocent client and not doing the work she promises to do.
Therefore, given what I have personally experienced with Carol Gillam, I fired Carol Gillam as my attorney. And even though my case is still going-on and I still have not gone to court, firing Carol was the best thing I did, because I have saved my case. Unfortunately, it cost me thousands of dollars and many months of extreme stress and pain to learn who Carol Gillam really is. She is the most deceitful and the worst attorney I have ever dealt with or hired in my life. Unfortunately, like her previous client, I was also deceived and misled by Carol’s website and lured into Carol’s trap to sign her retainer, which was extremely deceitful and harmful to me. I am totally convinced as a client that I have been the victim of a scam, and I absolutely do NOT recommend Carol Gillam to anyone! Avoid pain and suffering, save your money save your case stay away!!!
I found her on the internet, and contacted her after reading the information on her website, which I now realize was misleading and inaccurate.
I went to her to get professional legal advice and guidance. Instead, the very first time I met her, she misled me and deceived me with her promises. She pressured me into quickly signing her retainer agreement and took my money. After I signed her retainer and she took my money, I could not get hold of her until the end. Whenever I called her office and asked to speak with her, I was told: “she is on vacation” or “she is out of town” or “she is not in the office” or “she is on the road”.
Carol deceived me to hire her by claiming she is an “expert” and promised me that she could secure me my job and also get me a six-figure settlement. She said she was offering me a “refundable retainer” agreement because she was sure she was going to get me my job back and get me a six-figure settlement. She gave me a “refundable retainer”, (which she later switched on me) so she would seem credible. Instead, Carol misled me from the very start and ruined my case.
Here is what Carol Gillam did with my case, and what I went through:
1. Carol improperly filed my complaints. She never filed my complaints correctly.
2. Carol promised but did not bother to take any depositions or statements from anyone of the 18 witnesses.
3. Carol held herself as an “expert labor attorney”, but she did not even know that you can’t get punitive damages against a public entity. If she is an “expert” then she should have known that she can only recover for statutory violations and not for common law violations. For someone who charges $700/per hour, she should know better.
4. Despite the judge’s request for her to amend the improperly filed complaint, the amended complaint that she submitted was a repeat of what was done before.
5. Carol misled me from the very start by telling me that she was going to personally handle my case. But instead, I was repeatedly transferred to new attorneys who did not know what they were doing. My case was shuttled from one inexperienced attorney to another. Her employees changed frequently and Carol did not know my case.
6. After I had signed the retainer agreement and after she had taken my $10,000.00 deposit, Carol switched the pages of the retainer and turned my refundable retainer into a non-refundable retainer, and at the end she informed me that my retainer was non-refundable.
Carol did not vigorously prosecute my case. Instead she was pressuring me by intimidating and scaring me to sign a very bad settlement agreement with the opposing side. Carol was giving away all my rights to the opposing side, and not getting anything for me in return. As a client I was shocked and disgusted that Carol would recommend that I sign such an agreement.
During this entire period that Carol was my attorney, she personally met with me only twice. The first time was when I signed a “refundable retainer” and she took my money, and the last time was when she wanted to dumb my case and get rid of me.
During our last meeting in Carol’s office, she was very hostile towards me. Carol was talking to me in a very loud, angry and adversarial tone of voice. Carol refused to allow my husband to join me in this meeting, despite my repeated requests for him to be present. I was frightened and crying, and kept asking for my husband to be present since he was sitting in the waiting area, but Carol did not allow my husband into the room.
My life became much worse after I hired her. I do not wish for anyone else to go through the great deal of pain and suffering that I went through with her. Therefore, as a client who paid her lots of money, I would never recommend her to anyone.
Carol’s other client’s review was true when he said that Carol does not have a single humble bone in her body.
Retain at your own risk. My case was a wash, jury sided with my employer. As soon as Ms. Gillam realized she wasn't going to receive any money concerning my case she dropped me. Very unprofessional.
Carol Gillam is an excellent attorney. Her firm is very professional, and everyone their goes out of their way to help and assist you. I had excellent communication with everyone there when my case was in litigation.
I highly recommend Carol Gillam, and the Gillam Law Firm.