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My wife and I found ourselves in the unfortunate situation of having to find a lawyer. I was somewhat skeptical of the whole process and concerned about being charged an arm and a leg. John put us both at ease right away at the initial consultation and was very fair and honest from the get go. Great communication, kept us up to date weekly, and ALWAYS able to be reached when needed. I pray we well never need to hire a personal injury lawyer again, but if we do, I would call John Ager in a heartbeat. Highly recommend!!!