Chris is approachable, kind, knowledgeable, uses common sense and a sense of humor. He settled my case quickly (well okay, it was almost done anyway) and he took time with us to explain proceedures which helped us set realistic expectations.
Chris gave us information to make educated decisions and when appropriate, utilzed expert resources to review medical records and billings.
Experience counts when negotiating terms on your behalf. Compassion and care count when you need to be championed.