Ted Santos was a complete unknown to me three months ago. Since then, he has pleasantly surprised me by always answering my phone calls or calling me back immediately. I would classify his communication skills as excellent providing me with great confidence in his abilities as an attorney. He continually kept me informed. Also, he made it a point to keep my son up-to-date while he was incarcerated and in court and I would highly recommend Ted for all his abilities and his expertise to anyone who would have need of his services.