Manuel E. Solis’s Reviews

I was using a B-2 visa at that time while I was visiting my boyfriend when I realized the opportunity for employment. Manuel Solis law firm helped me with the process of petitioning for H2B visa which wasn't really difficult given the level of experience and connections with a past employer overseas sponsoring my stay. It was a great experience knowing the weight of effort and expertise he had put in my situation. I am definitely going back to this firm if my stay progresses to deciding permanent residence.

They stated they had a plan in place after hearing my brother's partiular case, which needed immediate attention. They took half the money up front but failed to even get started. I was kept on the telephone for long periods of times and given the go around when I called them about the status. After a week or so, they resorted to lies and making false promises. I insisted they returned my money. I believe the secretary is the lawyer and you will never see Manuel Solis.

Mr. Solis and his legal team are THE BEST. I was in a difficult legal situation, and they helped me to reach a satisfactory outcome, while always keeping me informed. Dealing with immigration can be a pain, but when you have someone you can trust on your side it makes it a lot easier.

If you value professionalism and good customer service look somewhere else. I made the mistake of buying into this "law firms" TV ads and have nothing to show for it but wasted money. Getting an appointment to go in and ask a simple question is nearly immposible and when you get lucky and get to speak to someone its usually an aid not a practicing lawyer or similar. Very poor customer service. Avoid at all costs.

Please use anyone else but this firm. it has been over 2 years on a immigration case and nothing but took my $1400 . There tv commercials suck you in! Please dont buy into it.

they do not care about the people, only the money. they only call me to ask for money but anytime i call to hear about my case, they transfer me until i get cut off and never call back. they suck. If you care about your case, do not hire these people.

I went for a consultation to the Dallas office and right of the bat I felt like I was just a number. I ended up talking to somone who was not a lawyer and had told me that she used to work for immigration. My husband was denied the first time beacuse we used a notary so our next step was hiring a lawyer. The help that I was looking for was not from his office. The lady told me that my husband would never get approved and just to give up. Guess what I hired another lawyer and my husband got approved in 4 months. Dont hire his business they just dont care about you or what you are going through!!!

the attorney may be a good attorney but there is absolutely to professionalism when you walk in the door, i was there for criminal case questions. #1 i waited patiently for 2 hours before i was called #2 i was taken to the immigration side and questioned about the case by a very unprofessional person / appearance and all, she tried to get personal and tried to give me personal advice when that had nothing to do as to why i was there.
after she realizing that i was not in the correct department they took me up front to re-sign in for the criminal side -I said Thank You but NO THANK YOU, If this is how the customer service is i can only imagine everything else, i walked out the door, the waiting alone 2 hours was enough for me to should have walked out the door to begin with but i was willing to give them a try and see what advice i would get. like i said the attorney may be a good one but customer service SUCKS big time, you talk to a person face to face and that person has to get on speaker phone with someone else so that person can get to the attorney?? seems to me like a waste of money on payroll for the customer service dept.

We visited this place couple of weeks ago in houston, came from 2hrs away and a the tall man with black hair at the front was soo rude, First of all if you want to be strict about the place change to a different area, it was so GHETTO, also if you dont want kids put, a no kids allowed sign. If the customer is paying we should be getting top customer service RIGHT? especially for the prices the charge there. $750 Just get get a court changed ?

Horrible lawyer firm. They didnt keep me inform about my case.

This "Law Firm" per say by far is the worst I have visit. I invested 3,500 dollars in this place and have not received anything in return. Meaning they have not accomplish absolutely nothing. The I not good at experiencing or developing a thought, but just by saying PLEASE DO NOT ATTEND THIS CIRCUS. They deserve no right to be called a Law Firm. Horrible, Horrible, simply HORRIBLE!

I hired him for traffic ticket, The day of court appearance, all other lawyers are ther at 8:00, they call on their clients and you start hearing 99% of their clients cases dismissed. While I was siiting there for hours before his lawyer (young unexperimented attorney) shows up. By the time she gets to her cases, it was already mid day and the judge had left. I was advised to have my case (very mild violation: crossed double white lane on hov/toll road) defferred with assurance that it would be dismissed next time. So here again I go 3 months later sit in court room, same scenario, all attorneys are here but mine, who comes at 9:00, another young unexperimented attorney, she waits to see her cases, then starts calling each one to tell us we have to pay 153 with 3 months probation or go to trial the afternoon and risk to pay 300 and have the violation on reccord. What a waste of time and money! Never hire Solis, it might be less expensive than others but won't help at all!!!

Please research any attorney before hiring. I'm extremely dissapointed in everyone working for this law firm. I found myself doing more than half of the work that I paid them to do for me because I was more aware of current changes in immigration law than they are. It is IMPOSSIBLE to get a hold of anyone to answer questions about the case or to get an appointment for follow up.The initial consultation is the only time when they're somewhat professional. I have my final interview to get my visa in two weeks, I need them to fill out form DS-260 and schedule my biometrics appointment that is now required as of 4/1/11, they were not aware of this change!! I had to let them know this was now required steps, they could not give me an appointment at their office untill after my interview because they take on more cases than they can handle, and work only on the ones that customers remind them of. Basically I'm stuck doing the final three steps of the process myself if I want it done in time for my knterview. I dont understand how these people are still in business.

I have a case with your office and I am not a very happy client. You have very bad customer service and the people who work there do not know what they are doing most of the times. One person tells you one thing while another tells you something different. When there is a mistake on your part no one is held responsible and just gave you the same BS. Another thing when you call to make an appointment and there is a set time you have to be there. We the client make an effort to arrive on time, but always have to wait an extra 2-3 hours from the appointment time to be helped. I have seen notices in your office which you ask the clients if they feel that they are not being helped properly or do not understand what and how the documentation and process works to ask their advisor for help, but their advisor do not understand and never answer your questions with a straight answer. I am not a lawyer and that is the reason why my husband and I hire a lawyer for help. Most of the people who work there do not speak English!!! It is very frustrating just to call your office at times. Then to top it off the extension your advisor give you do not work. You just get transfer from person to person asking you the same question (case number and reason for calling). You repeat the same thing over and over and its annoying!!! Then for what if you never get through to speak to the person who you want to speak to. They are always out in session of helping another client. You leave message but NEVER get a call back. It has been two weeks for me trying to get a hold of the advisor who I was told I need to speak to. If you would ask me if I would not recommend anyone to your firm!!! There are many clients who have cases with you and complain about the same things. Since most of them do not speak or write English they feel helpless. If I can give you some advise I would hire people who know what they are doing and understand the immigration laws and are able to answer questions correctly. People who care about their clients and take responsibility if there are any mistakes made. I also think that you office deals with too many different areas of law and are not able to handle and give each one the same time and dedication. You office does not only handle immigration cases, it even handles cases from Hurricane Ike. I received a call from you office asking me if I had any damages due to hurricane and if I needed legal help. Now tell me why would you call me for that? If I needed help I would ask for it. I just want my case to be handle in a satisfactory manner The point is that I have a case with you and are not satisfied. I find your office to be very unprofessional. I am very thankful for the advisors who have cared and have helped me but I believe your office needs lots of changes and stop taking on too much and focus on what you have now

Mr. Solis helped my family obtain legal permanent residence status. Yes, it can be chaotic at times but he offers flexible payment plans.

I have been dealing with so much drama and unprofessionalism with this firm since december of 2007. I have a very simple immigration case, got married to an american and he is claiming me to help me get my documents. I have absolutely no criminal record and never have been in any trouble. My case should have been a piece of cake. So far two different people have been handling my case; none of them work there any more. They have lost documents important to my case! Also, they gave the wrong address to immigration and all of my important papers have been sent to the wrong address for about two years now, Everytime you try to call the operators either hang up on you or transfer you multiple times and you still don't get an answer to your questions. These people are so unprofessional that they don't even speak English! When it comes to filing out documents that need to be sent to immigration if you are not carefully looking and correcting them they would not spell things right. I understand that mostly they deal with hispanic people who do not speak english but I would expect that the staff does. I would not recommend this law firm at all, they don't even give refunds after you pay thousands of dollars for their services and they mess your case up.
Do research and find another alternative!