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Client Review

Marc has received 2 client reviews

COMPLAINT FOR NOT APPEALING MY CASE ON TIME. IRRESPONSABLE PEOPLE

Posted by: ERNESTO 3 months ago.

Overall rating
Poor
Trustworthy
Poor
Responsive
Poor
Knowledgeable
Poor
Kept me informed
Poor

I do not recommend Marc Whitehead

Hi, I became a client of Mr Marc Whitehead on January 2013 for a Disability case. I was assigned a paralegal called Christina. This lady never answered my calls, she was rude and not interested in my case. I did not win the case and she was supposed to appeal my case. This was on November 2013. Well, Christina never appealed my case. I called the firm in February to find out that Christina was not longer in the firm. Miss Foster took my case. I asked how come she never contacted me of the problem and she never gave me an explanation .She said that Christina was no longer in the office and that she had never appealed my case. She said they had asked to SS to make an exception so they could do my appeal. Today, March 31 2014, I received a letter from Marc Whitehead advising me that they are unable to represent my case for my APPEAL. I could not believe it. I am filing a grievance at the State Bar Of Texas right now. I don't know where i STAND. Can you imagine. Almost one year and half and i don't know anything about my case.Irresponsible people in that office. I don't blame the paralegals. I blame the lawyers especially Marc Whitehead. .

Exceptional service

Posted by: Heidi, a Social Security client about 3 years ago.

Overall rating
Excellent
Trustworthy
Excellent
Responsive
Excellent
Knowledgeable
Excellent
Kept me informed
Excellent

I recommend Marc Whitehead

I hired Marc more than 3 years ago.

Marc handled my Social Security matter.

I have previously worked with 1-2 lawyers.

I was very blessed that I was referred to Marc Whitehead's office. We first met with Maria Perez. She was extremely professional and informative. Maria "held our hands" during the entire process. She was always there to answer any questions or calm any fears we had. Even after everything was done, Maria is still there to answer any questions. Marc Whitehead was very professional and informative. Marc was always positive and thoroughly explained everything before it happened and during the process. I feel that without using Marc Whitehead's office that our outcome would not have been a positive outcome. Words cannot express how they have changed our lives.