Posted by a client
I hired this firm after they were recommended by my chiropractor. I met with one of the reps & he did not seem very knowledgable. I spoke on the phone with another rep and he read from a script the entire time. I didn't sign with them but my chiropractor assured me that their employees were more competent & convinced me to sign.
I was never able to consult with an attorney in the office. I was given a case worker, who was my only contact. Only attorney's are allowed by law to give legal advice but my case manager tried to repeatedly, all information they tried to give me was inaccurate: 1) no minimum insurance policy limits in Texas 2) can't file suit if someone has insurance, etc. I repeatedly asked for copies of my file both verbally & in writing, which by law they are required to give me. Each time I was told that it would be in the mail. Never sent them. The last straw came when one of my dr. offices told me that I needed to go to their office to sign the settlement agreement. No one from Abbott's office bothered to tell me about a settlement, instead I had to hear about it from medical providers after my case managers told them that I was holding up payment. The only time I spoke to an actual attorney was after this incident when I asked to speak to Mr. Abbott himself to complain about his staff. He was extremely rude and and said his office records showed they repeatedly tried to contact me but I didn't not return there calls. He spoke over me & did not allow me the chance to explain the situation. I even offered to send copies of my phone records which showed all incoming and outgoing calls, and that his office was not returning them or calling me when they claimed in their billing. Even when staff from my dr's office called him to explain the situation, he didn't bother to call me back to apologize or follow up. I never heard anything from the office again & 2 months later with no contact from the office I fired them.
I had to take on the case myself. I filed suit against the other driver myself and negotiated my own settlement. At the last minute Ben Abott's office filed an intervenor requesting 40% of the settlement despite the fact that I petitioned the court & settled my case without them.
Hire this firm if you want to deal with incompetent "paralegals" with no knowledge law yet try to give legal advice, and falsify billing hours. They take advantage of people who don't have knowledge of the legal system. The only contact I had with a actual attorney was the 1 conversation with Abbott himself. Run from this firm, do you really want to have an attorney who has been arrested for drunk driving & who ignores his illegimate child?
After not hearing from the firm about my case I contacted the ethics committee in Texas about my experience. They strongly advised my to file a grievance against him. I agreed not to in order to resolve my lawsuit but advise anyone else who has the misfortune of using Ben Abbott to do so.
I had to give 1 star to post this. He doesn't deserve it though.
Posted by Jess
Waited over a year before being contacted after signing a contract, I had to find my own doctors after severely injured in a car wreck, their staff is worthless & rude, I had to file grievance and plan to file law suit for misrepresentation.
This attorneys office is without morals. They will lie to you and over charge you, you will never get to speak to an attorney at Ben Abbott's office, they charge for every phone call. The office staff is all ignorant mexicans that will lie to you, do not believe them, do not sign any documents, steer clear of this so called attorney firm. DO NOT HIRE !!!
Posted by a Car Accident client
ben abott says he never gives up wont let the insurance company push me around i got into an accident that caused sever damage to my back well the other drivers insurance denied liabilty and i was told there was not gonna be enough money to be made for him to stay on my case 3monthes after the case i was told by my DR THAT HE COULD NOT SCEDULE ME ANOTHER VISIT BECAUSE MY ATTORNY NO LONGER WISHES TO REPRSENT ME. YES HE COULDNT EVEN TELL ME 2WEEKS LATER I GOT THE LETTER IN THE MAIL NOW IVE JUST WAISTED TIME VERY UNPROFFESIONAL
Posted by Greg
I hired this firm 3 yrs ago the day after I was rear ended.
They were quick to respond but downhill after that. I was rear ended at a stop light.
My wife was driving and my 81 year old mother in law was in the back seat.
Court dates were set 4 times and passed by.Finally 3 years and 1 day from the date of the accident it goes to court.
day of court there was no pre meeting with lawyer just go in and pick a jury. the most important thing to make clear was to show that the person who rear ended us was at faul ( an open shut case in texas right?...think again)
my attorney (Lucas) from Bens firm concentrated on the amount of money and proving how it effected our lives instead fo putting the horse before the cart and proving they were at fault because we were stopped at a stop light a car in front of us and a culdran on our left side no where to go and could see the car coming and driver looking off to her left only to notice us as she looked up and hit us.
her attorney lied and had her to lie on the stand making it look like we were traveling and we suddenly stopped, our attorney made no attept to show the truth WE WERE STOPPED. anyways they found her not neglegant and so there was no award. now we get the 40,000 bills sent to us and Ben would not even appeal it,. We were just screwed by the people we trusted most..Ben Abbotts Firm!!!!
Posted by Robert mom
My son was injured when a car drove thru his daycare during nap time. I heard is commercials on the radio & decided to call & see if I had a case. Someone from their office came out and signed my son up the same day. My case manager Blanca was so helpful and so was her assistant Maria they answered allnmy questions. They settled with the insurance company making sure I was satisfied.
Posted by Lorena B
I was a passenger in my sister in law car. We were headed home from a familys house. On the way my sister in law ran a red light. we got hit on the drivers side. I got hurt and had extreme pain on my lower back. A friend told me about Ben Abbott so i gave him a call. I was sent to get seen by a dr and got treated. Ben Abbott helped me settle my case and i was very happy with the results!!
Posted by a Personal Injury client
I and my husband hired this law firm. For an auto accident almost 3years ago Im suffering from the injuries I have permanently. Mr Abbott firm lost our trial due to misrepresentation and lack of communication. We never met the attorney that handeled our case. After we signed all attention immediately stop. A different person with every call who they randomly chose to address our concerns not only about our case. But also the treatment they gave us once we we're locked in contract. Run from this firm as fast as you can. I tried several times to be released,only to be handeled like the I was the defendant in the case by the very attorneys that are supposed be representing us. Very rude and disrespectful. When asked to provide answers we got the run around. We had police report even the adjuster found there client liable. Yet this law firm did not defend us. Nor did they do anything to assist us. Or defend us or the integrity of a solid case. Instead they sent an inexperienced attorney up against the defendants 20 year tenure attorney who absolutely twisted the very things that were credible to our case to there advantage. Without an objection of any kind. And if your looking to get any word or meeting with Mr. Abbott. They immediately block those request and throw you a stand in. I have never felt so disgusted and degraded. Pick someone else or handle your case your self. Save yourself the agony the additional hurt, disappointment. This so called law firm will cause. Thank you for three years of regret. And a life lesson I'll never forget. I give this law firm no stars but the page made me select at least one to post this warning to unknowing others.
Posted by a Personal Injury client
I had an accident in a store and contacted this office to help me. They sent someone out when I gave them a time my husband would be home since I had a concussion they came out early it was some kid that was barely wet behind the ears. He had me sign some papers didn't explain anything never gave me any copies and that was just the start of it. After weeks of the run around never speaking to the 'lawyer' that was representing me being told I was going to be sent to doctors and never getting into one my injuries are worse. When I asked for a copy of what I signed they sent me one page when I signed more than 4 pages. We needless to say fired this firm and went elsewhere yet even after doing so with my settlement they ended up with money from my settlement and having never done a thing for my case my husband and I did all the work. I would highly recommend not hiring or even contacting this office. Worse experience than my injury.
Posted by jodi
I was the second car in a chain reaction accident involving 4 vehicles. I was hit multiple times during the accident. My co-worker reccommended I call Ben Abbott.My accident was in Dec 2009 it took 2 & 1/2 years to settle my case, but well worth the wait. I gladly reccommend this firm to anyone.
Posted by Charles
Ben Abbott and his great team have handled 3 cases for me. My 1st case was Sept 09, I was hit by a car as I was walking out of a dept store. I orginially hired another attorney but when they dropped my case I called The Law Office of Ben Abbott. When I was injured in as finder binder the in May 2011 I hired Ben & his team again. My second case was a great experience with this firm they settled my case in less than a year. So I had no choice but to rehire them again in Feb 2012 when I was involved in another car accident. I would not use any other attorney.