His biggest issues are with his staff. Rude, no compassion, dismissive, arrogant and condescending. Mr. Cuddigan? I spoke to twice in over two years. He can be aloof too. He does know what he is doing but leaves 95% of the work to any entirely belligerent staff that absolutely hate their work and their clients. Do not hire these people under any circumstance. They give you no information, and truly resent it when you go to the SSA to try and get that information. I have never regretted a hire more than this. Ever. 6000$ for two hours work and being humiliated, denigrated and dismissed summarily and continuously.