Ellen Jervis did not adequately investigate my case and ended up lumping me into a group of mothers who don't care about or for their children. It is my belief that she did so because of the color of my skin. I am a well-educated, well-spoken woman, but she continually spoke to me as if I wa a criminal and always condescended to me. She mislabeled me as mentally ill and neglectful...during a time that I had become comatose and needed psychiatric care due to too much of a particular medication. In the long run it has damaged my credibility. The most horrible part of this is that she hadn't presented proof of any of this...she relied on the word of a terribly resentful ex-husband.