Mr. Gum actually listens to his clients and their concerns. He responds to your phone calls and e-mails and provides case updates. He fights for you and lets you know what can be done, in addition to always having a "Plan B". He is expensive, however - aren't they all. I'd say if you have to pay for one might as well be one that is worth the money and not one that you will be wasting your money and not getting anything done. Mr. Gum is worth the money!