Mr. Salvi handled a personal injury matter for my mother and he made her feel like his most important client each time she talked with him. He was thorough in answering questions and explaining the legal process. He had a way of calming my mom's nerves and reassuring her about the process. He was able to obtain a positive outcome and went above and beyond. My mother is one that goes on gutt instinct and first impressions and felt from the start that Patrick was caring, professional and loved what he does.