I hired Caroline after a referral from a friend. She really stepped up and stepped in when things got ugly. Her rapport with the Judges, knowledge and expertise are exemplary. I'm shocked at some of the other reviews. Maybe they are referring to the other Caroline Kaplan, as there are two. This one now has offices in Vernon Hills and I'd hire her again for post settlement matters. She communicates well and is responsive in a timely manner. Excellent attorney!
These are only a few words that come to mind when talking about this attorney. She is not to be believed or trusted. She acts like she cares about your case and the next minute, she will become unstable. It is very hard to work with her. Please do not trust her and for heaven's sake, don't give her any money. She took my retainer and did nothing for me. I had to fight to get it back. She bills for unnecessary things. She is unprofessional, rude, condescending. She cannot be trusted to have your best interests at hand. Stay away at all costs. There are plenty of reputable attorneys. Pass on this one.
Posted by a client
Sorry to find this information so late. Karoline did not show up to court. I can't get my money back from her or get a bill. (She keeps saying her Paralegal will get it out to me) She talked a good game when I met her, promised the world. Told me how's she's connected to different Judges. Always had a story. Once she got paid it was a whole new situation. Did NO work on my case. Seems like a running theme here.
Posted by serena
My personal experience with Caroline was great. She was an awesome lawyer in my divorce case. She will not settle until you're satisfied. She has great knowledge and has been practicing law for many years. She is very feisty and doesn't mind putting up a fight. I would recommend her to anyone that really needs help. You get what you pay for and I believe her time and effort was worth every bit of money that I put in to hiring her. Thanks lady!
Posted by a client
I am shocked at the negative reviews. Some of them actually appear as if they could have been written by the same person who has an axe to grind. No one is perfect all the time...in my case working with Caroline Kaplan has been nothing but a positive experience.
She not only handled my divorce, custody issues; but post-decree matters and litigation as well. Her paralegal was responsive as well. Caroline emailed documents, I had a retainer agreement that was billed against as well as accurate statements. She was available at all hours of the night during emergencies, and even helped my kids through this difficult process.
I have nothing but the highest regard for her professionalism, and it appeared as the judges did as well in the way she was treated in kind by them.
I would hire her or recommend her to anyone.
She handled my divorce, custody 8ssuShe
Posted by Lori
Ms Kaplan is highly unprofessional, rude and generally a very angry person. I was repeatedly billed for hours that she ran personal errands on. She had me waiting over 2 hours each and every court date with no apology or excuse, Well once she did say she had to have her oil change in her car because it was close to time. Of course I was billed that time. The bad reviews here should be taken seriously because I've never met a lawyer who has the attitude and disregard towards her clients as she does. The final submitted paperwork on my divorce was open to much interpretation by opposing council which created problems in my case. All we can do here is tell you or stories and hope you take them seriously because she is not a good choice for an attorney.
Posted by a Divorce client
All of the negative reviews on here are completely factual! I retained Caroline to handle my very simple divorce and realized my mistake almost immediately. This woman is extremely cunning and talks a great game but as soon as she has your money, she all but disapears. She doesn't return calls and never responds to emails. She even went so far as to no - show for one of my court appearances. I truly believe that my ex wife's attorney felt sorry for my lack of competent representation and that is the only reason why my divorce was finalized. Caroline is a train wreck.
Posted by Cheri
Caroline helped me navigate through my divorce in four months in a very cost effective manor. she explained the process and steered me toward making smart decisions. I can't thank her enough
Posted by a Family client
Under no circumstances would I recommend her. I never received a bill itemizing expenses, she is impossible to get in touch with and although her paralegal is wonderful, that's not who does the work. Phone calls are not returned, emails are ignored and work takes forever to get done.
Posted by a Family client
I hired Caroline on 2012 to handle my case, Its going to be a year and she has not done a single thing on my case, after I paid the retainer I have attempted to contac her but never get an answer from her, when she does answer she tells you we will meet next week to file your papers and when the week comes she cancels or just plain dont answer, she doesnt even care that you were waiting for her and from week to week its almost going to be a year and still nothing drafted, all she cares is about getting money out of you, she does not care that this are important things and thats why she is being hired, I already contacted the ARDC to see my options on getting my money back since she has not done anything for me.