After sending a letter to Mr. Gammello the owner of the firm to address the complaints I had with his firm regarding ethical and moral issues, extreme over billing, issues with others within his firm and requesting answers as Mr. Gammello is responsible as the owner, I received a letter back with 3 lines in it that of course did not accept responsibility for anything. Lets just blow her off and she will go away. I am not going away. What transpired in his firm is unbelievable to say the least and the arogance I was shown is pathetic. The customer signs your paycheck, without the customer you have no business. Mr. Gammello needs to step up to the plate and make things right instead of ignoring them.