Due to the nature of the injury I received from the car accident, it had been almost 3 years since the accident to its resolution. (multiple surgeries, rehab, etc.) Ben was very good about keeping us in the loop occasionally to let us know what's happening, (even if there wasn't any real movement.) Once everything was finally coming to a close, he fought hard for us and we were not only pleased with the final outcome, but surprised as well! Thank you Ben!