Based on 5 reviews
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I was at a horrible time in my life, I came up with the bankruptcy fee, I paid I spent a lot of money and time faxing and calling, I never got my bankruptcy, when I called he was on another line, 15 minutes later he was out of state, I told the receptionist all I want Is my money back and I can find another attorney, once I stated I would call the Bar Association I was told they would not take my calls any longer. Horrible experience my dad had just died, I had just had a heart attack at 38 and you pay money to a professional to handle a situation you really put your trust in them. I won't even watch the commercials, I am very bitter about this.
Sometimes is would take a day or two to get a return phone call, but other than that I was pleased with how they handled my case. Andrew Hope handled a no contact protection order and then Katie Nasset handled my divorce. They were very nice people to deal with and did a good job for me and my kids.
Called the Hope Law Firm due to a child custody case and was referred to Andrew Hope. At the initial interview Andrew was in and out of the room several times asking questions of someone either in the office or on the phone. He said he would take the case and would be working side by side with Pam, who had more experience with child custody than he did. It sounded like a good deal, and I paid the retainer. That was the last time I saw Andrew. When Pam wasn't returning my calls and had botched a court appearance I called Andrew, but he never returned my call. After a week or so I called him again. I was put on hold, and the receptionist came back to tell me that I needed to discuss this with Pam. That was pretty difficult to do since she didn't return calls. I called a few days later and was finally allowed to talk to Andrew. He told me that Pam was my attorney, and I would need to keep trying to contact her.
Travis Burk and Andrew Hope handled our homeowners insurance claim when we had a house fire. We were very excited about the outcome and God forbid we need help to fight an insurance company again, but if we do these guys are on speed dial. They know what they are doing. Very happy and we have began rebuilding our lives with NEW stuff and not CLEANED stuff like the insurance company wanted us to do...never allow them to just clean your items. Thank you Andrew Hope and Travis Burk. You were life savers.
Andrew was my attorney and also Charlotte. I thought divorce was going I be a very scary thing to go through but it was not so bad when I had these guys to help me. I was probably one of he most emotional customers ever but they are so down to earth and had a lot of sympathy, yet kept me on track to stay focused and they had my back. The ladies in the office are super nice, especially Alicia. Andrew seems very straight forward and Charlotte very empathetic. Good duo. If I wanted to complain and be mad at my ex and be reminded why I need to stick to my guns, I would ask to talk to Andrew. (They all call him Andy) and if I wanted to cry and pout I call Charlotte. Ha! Overall, very pleased and installments on retainer was helpful. Couldn't be happier with outcome.