Doesn't pressure you to use his services--tells you what he can and cannot do and lets you decide if you want his services or not without pushing you for a decision. Good communication and keeps you in the loop and up to date on everything. Explains everything in advance so that you aren't caught by surprise. Stopped creditor calls very quickly. And you deal with him and not a bunch of paralegals. Despite his very reasonable fee, he gave me far better service than the more expensive lawyers I have dealt with in the past. He lets you know the costs upfront--there are no "surprises" there either. I rarely recommend lawyers or doctors to anyone, but this is a rare exception. This guy is efficient and very down to earth. I had to file bankruptcy and was dreading the process. Tad Semons made it nearly painless.