I went to Mr. Taps for help straightening out poor estate planning by another lawyer. The estate was somewhat complex due to a late-life marriage and a husband who had recently had strokes and been diagnosed with dementia. For 3 1/2 years now, Mr. Taps has been consistently the best lawyer I have ever worked with. Some of the things I value: He is easily accessible and responsive. He has excellent ability to grasp complexity quickly and a phenomenal memory for newly introduced detail. He has allowed me to participate as much or as little as I want. He is willing to educate me (and my son) in addition to advising. I attribute the successful Medicaid appeals he has made on my husband's and my behalf to the depth and excellence of his understanding of the law. In addition, his recommendations are realistic but he still lets me know the range of my options so that I can participate in the decision-making process. He is at all times professional, calm, respectful, firm but not overbearing, and reliable. What is also very impressive is that he is persistent; I feel he not only cares about the outcome but is personally invested in it as if it were his own. In my experience, that is unusual and a real treasure. It is has also been very reassuring. My respect and admiration extend beyond him himself to his staff and associates whom I have met. He maintains outstanding office help and has been capable and willing to refer me to equally competent advisers in other areas as needed. While I look forward to working with Mr. Taps for the foreseeable future, I have no qualms about his giving my heirs excellent assistance when they need it. I have recommended him unreservedly to a number of people. Richard T. Taps is across the board the best!