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Frank McGinnis Jenkins

Frank Jenkins’s Client Reviews

     4.5 stars 16 total

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  • 1.0 star

    Posted by John

    Can not believe they represent me

    Work for me for over one year, finally got the money. I never saw Mr. Frank Jenkins, only saw 3 different newbie attorneys who they hired by hour from outside when needed.
    In final mediation, before talking to other side, Frank's assitant and newbie attorney told me I would got at least $20k since all evidence are good to me. Then other side give number $12k. What make me supprise is Frank's assitant and newbie attorney started to push me to accept the offer. They said if I did not accdept it and goto the court, I would get nothing. They totally help meditator and other side. When I asked them about $20k which they told me one hour ago, they said that is max amount.
    The contract between Frank attorney and I shows the fee they will charge is 33% of settlement amount. But finally, they add a big amount of document fee above 33%. I finall got 55%, they got 45%.
    So, be caution to this law office.

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    Frank McGinnis Jenkins’s response: “This is a TOTALLY unfair attack, posted by an angry client who wanted more money than his case was worth. THAT is the TRUTH. I'm not standing by and getting smeared for no good reason. The internet allows greedy cowards to smear people anonymously, and I am not standing by and taking it. We worked HARD for this client for well over a year, and I personally worked on his case the entire time through. I cannot do 100% of the work on any one case, but he had top notch professional work done on his case the entire time. And mind you: This man appeared totally happy with our representation until we got to mediation, and he had SKY-HIGH expectations for money. His case was settled for a very fair amount, and he was greedy and want a huge amount of money, and his case was not worth it, and so now he is angry with me and trying to damage my reputation. His review is TOTALLY unfair and he has ZERO basis for complaining. The fact of the matter is that with the internet nowadays, unhappy, angry people can say whatever they want about anyone, anytime, and they can do it anonymously--and it's very damaging and hurtful and upsetting and it's not fair. And I am not standing by and taking it when I don't deserve it. I have THOUSANDS--repeat that, THOUSANDS of satisfied clients dating back from 1997, and if anyone would like to read some reviews, I can provide those to you. Thank you, Frank Jenkins”
  • 1.0 star

    Posted by a client

    Nightmare on Main Street

    They were excited and energetic when I hired them. They promised open communication but that was not the case for me. Not one time did I call this office and speak to Frank Jenkins or his paralegal they were always busy and would return my call. It rarely happened. Often the receptionist was uncaring and did not know where or what was going on with the staff. I was told on one occasion when I visited the office Mr. Jenkins was not there and I could hear him talking minutes later upstairs. I was very unsatisfied with the professionalism of this firm. When I tried to inform them of my complaints it feel on deaf ears. The promise of open communication just is not what they do. I could and would not recommend mr. Frank Jenkins to anyone for any legal matter.

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    Frank McGinnis Jenkins’s response: “Since this review is anonymous, I can't specifically comment on it. The reviewer also did not mention how his/her case turned out. Oddly, I have obtained outstanding results (oftentimes, the BEST possible result that could have been gotten) for a couple of clients recently, who still complained about this or that detail--which is always a bit frustrating. But I am always upset to hear that any client is unhappy. I'm not perfect, but I try to do the best job I can.”
  • 5.0 stars

    Posted by Tansy

    Great Customer Service

    When I was injured in a car accident, I had no idea where to go. I wanted to find an attorney who would treat me as a whole person, not just a paycheck. I found Frank Jenkins Law Office, and from the moment I was in touch with them, they were friendly, helpful, and considerate. Many of my concerns were put at ease by the staff. I found they were very honest about what I could expect in terms of the process and outcome. No matter how much I called or emailed, the staff always treated me as if it were the first time. Frank Jenkins and his staff care about their clients, and they fight hard to get what you deserve.

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  • 5.0 stars

    Posted by Barb

    Quick approval for Social Security Disability

    Due to my medical problems, I was unable to continue working. I visited the Frank Jenkins Law Office to find out about my disability options. The staff was very helpful, answering all my questions about disability, explaining the application process and helping me fill out the necessary forms. Sylvia took care of all the paperwork, including sorting through my extensive medical files to make sure Social Security received everything pertinent. When there was a problem with my case file, Sylvia worked to clear it up. Because of her and the staff's hard work, my case was approved in five months, faster than I expected.

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  • 5.0 stars

    Posted by Rosa

    Quick resolution for my auto wreck

    When I got injured in my car wreck, I was unsure if I would be able to get any compensation, due to quite a few medical issues in the past. But Frank Jenkins Law Office took my case and got me a fair settlement for the injuries from my wreck, and they got it done much faster than I thought was possible. I would recommend them if you have been injured.

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  • 5.0 stars

    Posted by Andre

    Work-related automobile accident

    I was in a car wreck while driving on the job. I didn't know what I was going to do. I called the Frank Jenkins Law Office and I am very glad I did. Not only did they settle my car wreck case and got me what my claim was worth, but they settled my worker's compensation case, and got me even more money. I am very appreciative and would recommend Frank Jenkins Law Office to anyone.

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  • 5.0 stars

    Posted by Jeremy

    Pit Bull Attack

    I was severely attacked by a pit bull and it badly injured my leg. I went to the hospital to get it fixed and then after I came home, it got infected and bust apart. I ended up having to have multiple surgeries to fix it. It has been a real ordeal, but I am so glad that I called the Frank Jenkins Law Office to handle my claim against the owner of that dog. Frank Jenkins and his staff worked hard for me, and got me a very large settlement for my injuries in a relatively quick manner. I was amazed with the results, and would recommend them to anybody with a serious injury.

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  • 2.0 stars

    Posted by a Workers Compensation client

    Neutral - considering his office decline my case.

    I had called about getting representation and left my name and number. I waited over a week and hear nothing further. I then called again with further details and though I appreciated their sympathy was told they would get back with me and another week+ followed with no reply. I called a 3rd time and was told they had declined my case by I'm assuming office personnel and that I should be getting a letter in the mail. Since I haven't been able to use Frank and his associates as lawyers I cannot fault their law practice per say, but customer service is very lacking and I was in that industry for 9 years so I'm in a position to know. He seems to be a fine lawyer, but with my only operating in a vacuum I can only assume his practice has grown too big and cherry picking might be somewhat to blame. Again, only an assumption, but I do hope in the future they improve their customer service.

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    Frank McGinnis Jenkins’s response: “This is also not fair. We sent this person a letter declining their case in a timely fashion. There is nothing I can do about a person who does not go to their mailbox on a regular basis. We did NOT leave this person hanging, but instead we evaluated their case, decided it was not a case, and then we wrote them to let them know.”
  • 5.0 stars

    Posted by Kendra

    Fought the Insurance company

    The insurance company for the person who crashed into me did not want to take responsibility for the injuries I had in my car wreck. I hired Frank, and he fought the insurance company until they agreed to settle for a fair amount. I will send my friends to Frank Jenkins Law Office when they need a lawyer.

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  • 5.0 stars

    Posted by Lori

    Injured Worker

    They took all my calls, answered any question I had, and kept me up-to-date on my case progress. The staff was quick to help, and kept me at ease. Frank fought for me from start to finish and didn't make me feel like a "number". Frank and his staff turned a negative point in my life into a positive one.

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