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Vera Bergermann
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Vera Bergermann’s Client Reviews

     4.5 stars 54 total

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  • 1.0 star

    Posted by a client

    I 'm stunned

    I never knew about this site, until a friend recommended I search here to find a lawyer to help me with a divorce, I cared little about, (due to a 10 + yr. separation, out of sight out of mind kind of thing). Yet, knew if I wanted to have ANY sort of fine relationship in the future, I must take care of my past. So, I reviewed several options in Lee County, and decided on Vera. OMG-what a mistake, all I get is the run around. I paid my fee for a UCD, and have been treated like a red-headed step child. I kept looking for "filings" with the Court. None are visible, kept calling, kept the faith, still waiting. Vera's firm "the gauntlet" keep affirming "your case is in the works", isn't working for me. I have paid my dues, and have little faith now. I might need to ask "soon" for whatever funds have not been used yet, to acquire another more efficient firm. To date, Vera hasn't been my point of contact, the onion peel is ongoing.

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    Vera Bergermann’s response: “I am stunned as well. This client has not contacted me directly EVEN ONCE. I do not understand why he would not just email me. Our current retainer agreements have the email address of everyone in the office. I respond quickly to emails and we don't let cases just languish for months, Part of this client's problem is that he has no clue where his spouse is located--he never bothered to keep track of this important piece of information, even knowing that he might want to have his affairs in order someday. MY staff took the time to look through the internet in public records to notice that she had a speeding ticket recently. It took awhile to locate this information, then prepare all the documents for both parties for the divorce. This has only been a matter of WEEKS, which is not at all inefficient in the court system. When I called this client, I didn't even get the courtesy of a return call! He can take the time to write a negative review, but he can't take time to pick up the phone to call his lawyer or take the few moments to email me. With this level of concern, it's no wonder he's clueless as to where to find his wife. --Vera”
  • 5.0 stars

    Posted by Ari

    Hope not to need her again, but great to know Vera is there

    Vera was very upfront with me from the beginning. After fielding my concerns, she walked me through what she could do for me, and it was basically what we had discussed.
    She was great to have on my side as she was able to outwit the competition time after time. I was lookging for a lawyer who was tenecious and smart, this is what I got in Vera.

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  • 5.0 stars

    Posted by Wayne

    Divorce Proceedings

    I met Vera thru the internet. I was in search of a good divorce attorney. I typed in best divorce lawyer in Ft. Myers Florida and Vera's firm came up. I called and made an appointment to see her. Explained the situation to her and she took over from there. Her staff was on top of the case throughout it's conclusion.
    My best interest was Vera's top priority and the case was settled before the actual court hearing. Vera's legal fees were very cheap considering what all she and her staff did regarding the case. Vera is a very bright lady and I recommend her as your attorney of choice.

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  • 5.0 stars

    Posted by Bobbie

    Review of Vera Bergerman

    Vera helped us with a custody case and was very helpful,kept us updated on everything and always called us back if she wasn't in to talk to us. I would use her again in a moment and highly recommend her to anyone.

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  • 1.0 star

    Posted by a client

    Horrible Experience!!!!

    I chose to utilize Ms.Bergermann's law firm for my child custody and child support case. My review is not to be spiteful but to inform the next potential client to strongly reconsider hiring a different attorney. Ms. Bergermann's law firm lacks professionalism on so many levels. It is not easy dealing with any situation that is affecting some ones personal life as it is, and to have an attorney that does not value you as a customer makes it even worse. Every time I had a question or I needed more information, I would always get "Vera will call you back" or one of her employees being extremely rude, and act as if my call was a burden and become frustrated with having to communicate information with me. On several occasions I was hung up on. They made such comments as "you are calling too much". Unfortunately because I do live on the other coast telephone communication was the only method for me to truly understand step by step what was going on with my case. I was always left in the dark. I would not receive calls back, they chose to email their responses. Vera also took extremely long on booking my court hearing. I paid for those services back in December it was not until late March the following year that I finally received my final court hearing. Not only that, but 2 day prior to my court hearing, I received a call from one for her employees almost threatening me, that If i do not pay 2 hours of her to represent me upfront which was $600, Ms.Bergermann was going to withdraw from my case and will not appear in court. Let me emphasize that this was 2 days prior to my hearing, they had from December to March to inform me of these charges. I was also informed that any money not used was going to be refunded. She represented me for less than one hour and still kept what was remaining. Ms. Bergermann was not prepared for my case. Did very little talking, and I felt as if she could have tried a little harder to fight for me as her client. The final judgment did not go in my favor and it was truly not necessary to even have Vera Bergermann there. She did not say anything that would persuade a judge to rule in my favor. This law firm and employees have poor customer service. It is unprofessional and unresponsive. I attempted many times to look past the way I was being treated by the staff in fear that this attorney would withdraw at any moment. I too work in this industry and I could understand that on busy days sometimes people do not have the time to do the little things like apologize, say please and thank you and sometimes things get lost in translation so I tried to give them the benefit of doubt. But her staff has serious attitudes that need to be addressed, especially in a situation where the business is representing you. Overall I would not recommend Vera Bergermann's, the overall experience has been awful. To Ms. Vera Bergermann's with all do respect, your administrative staff (Kim, Chris, Desiree) definitely need a refresher course on the importance of customer service. Great attitudes keep companies thriving, and if they are going to be representing your law firm then doing it with a polite and positive attitude should be part of the job description. Thank you for your efforts.

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    Vera Bergermann’s response: “This review was posted by the disgruntled girlfriend of a former client. To say that she misstates the facts is a gross understatement. We took this case after a less experienced attorney left the client with a child support obligation that he couldn't afford and no regular schedule with the client's children. We don't usually pick up such a mess, especially when the client is on an extremely limited budget (such as this one). We settled the child support and scheduling issues within WEEKS of receiving the case. The client insisted on having a TRIAL over the location of where the children would be exchanged and then he DID NOT SHOW UP FOR THE TRIAL. The judge ruled in a way that gave both parties some of what they wanted, but not all. It was a very fair ruling. Think about what kind of person would have a TRIAL just on the issue of whether he drives a half hour more or less twice a month--after he has had his child support significantly reduced by the mother of his two children and received the parenting schedule he wanted, (and then didn't use when it was inconvenient for him). The disgruntled girlfriend would call our office repeatedly and be extremely rude to my staff. We were under no obligation to speak with her. She was angry, because HER family was paying the legal bill! It took awhile for the system to process his child support reduction AND she was pregnant with his child. She wanted the extra funds for her own child and threatened us repeatedly that she would "trash" our firm online if we wouldn't listen to her ranting. These are the people who have no idea on how to behave--whether over the phone or otherwise. The opposing party, incidentally, was unrepresented, always behaved professionally, and followed through on commitments--unlike our sorry client. In the world of clients, sometimes you get a kitten--and sometimes a skunk.”
  • 5.0 stars

    Posted by Rayan Wedderburn

    Great lawyer

    Vera is a great lawyer it was a pleasure directly
    The people in her office always respond to question
    I acquire her firm for a divorce matter, I was very happy with the service I received..

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  • 5.0 stars

    Posted by James

    Very Satisfied

    Going through a divorce isn't easy for anyone but Vera Bergermann and her staff made this transition easy for me. The staff there was very pleasant and professional. Whenever I had an issue and needed to call for answers, Vera and her staff was willing to assist me without any hesitation. Being that this was my first time going through something like this, I was very impress with Vera Bergermann work ethics. She demonstrated her passion for what she does. She was very knowledgeable, caring and understanding throughout the entire process. What I like most about Vera Bergermann was that she fought for the well-being of my two kids.

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  • 5.0 stars

    Posted by a client

    Excellent Attorney and Staff!!! Won Expedited Motion of Enforce Parenting Time (Out of State)

    I'm a non-custodial, out of state parent (Father) that had a planned parenting time with my child slated for Spring Break 2015. Everything had been planned with custodial parent (mother) until about 10 days before travel and then she had changed her mind.

    I almost gave up hope since our parenting plan was very unclear on Spring Break visitation. I'd called multiple attorneys in the area before deciding on the Bergermann Law Firm. She was the only attorney that would even attempt the Expedited Motion of Enforce Parenting Time. All others said it was too close to the travel time to enforce the order.

    With all the facts and in gathering all the necessary information needed to prove the original agreement for the trip, Vera and the team worked quickly and got the presiding Judge to allocate a brief window of time to present and win my case.

    I would highly recommend the Bergermann Law Firm.

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  • 5.0 stars

    Posted by michael lermer

    Vera is amazing!!!

    I went through multiple attorneys before meeting Vera. Vera is, without question one of the best attorneys in the country. Vera is smart, diligent and has a unique ability to structure agreements and get the case moving in a positive direction. Vera worked very hard to get an acceptable parenting agreement in place which my prior attorney was unable to do. I would recommend Vera to anyone needing a smart. caring attorney that puts her clients first.

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  • 5.0 stars

    Posted by a client

    An Excellent Lawyer!

    I have nothing but wonderful things to say about Ms. Bergermann. I used her for a post divorce matter regarding increased child support and a health insurance issue. From the initial filings through our mediation she was well prepared and helped me to resolve my many issues with the other side. Her professionalism and attention to detail were commendable, as well as her ability to save me time and money by not dragging this into a court room. She's a tough cookie who goes to bat for her clients! I've used other lawyers prior to Ms. Bergermann and wish that I had found her sooner. Thank you, thank you, thank you, Vera! A very positive experience from start to finish.

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