Based on 6 reviews
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About 10 months ago, Legal Guardian Center took over my account from a company that went out of business( a debt settlement organization specializing in settling credit card debt at a reduced amount). This company gave me excellent service and communicated with me very well in a professional & courteous manner. When LGC took over the account, I was under the impression that they also were a debt settlement company. It was only recently that I learned that they are a debt dismissal company instead, headed by Otto Berges. I still do not understand how debts are dismissed & have never received any legal advice from Mr. Berges. In fact , I have never received anything by mail until recently which was advice on paying taxes on forgiven debt (which my CPA is handling for me anyway.) I am also suspicious due to several complaints from the BBB against LGC plus the fact that LGC is not a member of the BBB. LGC does not guarantee anything. What are they doing for me ? Why have I received no legal advice? Am I paying them for nothing? I am a senior citizen with extreme financial stress & very concerned about the high payments to LGC. I am trying to do what is right but have little confidence in your services. Now is your opportunity to reassure me of something positive & prove to me that you are working in my best interests.
I told Otto I would give him a good review if he gave me good results, I am very pleased with the whole experience. The talks with the insurance company were much shorter than I ever imagined. I am very pleased with the results.
This is my only hope to get the lawyer to contact me. I been with this firm now for several months referred to by a previous law firm. However, I have yet talked to anyone within the legal department. I have had so many caseworkers I don't even know who is mine anymore. They seem to get promoted. I call several times, sent several emails, all saying I will have the legal department contact you as there is a law firm who has two of my debts. Now I found out that when you call only to get a message service who relays the message. Gee caseworkers don't even return calls from their own voice mail. Next case 8/28 caseworker said I don’t need to go to court will have a legal department call. That been on 8/9 still have not heard from anyone. Could someone please read that email and call me. Paid in full to have representative from this firm.
I hired the Berges Law Firm because I had a dispute with my creditor who was harassing me, who will remain nameless, but I can tell you they are a very large bank. I met with Otto in person before having him take on my case, as it was for a large amount of money. I felt very confident after speaking to him. Otto and my legal assistant, Stefan, were very responsive whenever I had questions related to my case. Sometimes it took them longer than I expected to get a return phone call (I guess that is an attorney thing as attorneys I have hired for other legal issues in the past were much worse), but they always did return the phone call. The end result was exactly what had been explained to me - I am in a much better situation now with my loan, and I would recommend Otto and his team to anyone.
The staff at Berges Law Group is very friendly. I spoke with Otto personally and was impressed with his knowledge on banking and regulations. I had no idea that there were that many laws what governed what banks could and couldn't do. I feel like I'm in good hands.
Otto was able to create a time sensitive contract between me and another party. He is a great and ethical attorney. I would highly recommend him to other people!