I spoke to her for 3 minutes on a tenant I have for which she represents the landlord. She was yelling, screaming and speaking over me the entire time. I am an objective third party and have no emotional ties to the parties- you would have thought it was her property. In the end she hung up on me- but not before yelling at me about FL landlord and tenant rights which I presume she really doesn't have much knowledge of based on her comments. Appears to have inability to communicate rationally or calmly. I would want her representing me or my clients.