Roger W. Orlando’s Reviews

Roger W. Orlando

Average Rating

4.7 star rating

Based on 10 reviews

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  1. My Experience with the Orlando Law firm

    Posted by Robert, a Workers Compensation client, Flag

    Overall rating
    3 star rating  Average
    Trustworthy
    4.0 star rating  Good
    Responsive
    3.0 star rating  Average
    Knowledgeable
    4.0 star rating  Good
    Kept me informed
    1.0 star rating  Poor
    • I do not recommend Roger Orlando.
    • I hired Roger 1-6 months ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with 6-10 lawyers.

    I called Attorney Orlando after seeing him in a commercial. He appeared sincere, intelligent and was exactly the kind of person I would want representing me against a large company. His commercial said that when you call him, you get him not some other attorney. However, that is exactly what happened. When I showed up at their office, another attorney told me they were representing me in my case. After leaving I called Mr. Orlando directly. I will say this - he called me back immediately. He told me that the attorney that was chosen to represent me was more qualified and experienced in my kind of case (workman's comp). However, I could never reach this attorney and they never kept me informed of what was going on. After several months (5 or 6) that attorney left the firm (for reasons that were not disclosed) and another attorney took over. Problem is, no one told me about this. I found out 6 weeks later when I emailed them to find out why the settlement offer that had already been offered by the company was taking so long. The new attorney had no idea what I was talking about and once he determined there was indeed an offer (that had been sitting on a desk for six weeks) he developed a little bit of an attitude. After reading the contract I didn't like the wording and asked him he if we could have the company make some changes. After a long debate, he finally agreed. Two weeks later I hadn't heard from him so I emailed him and asked him "If it was just me, or was the company taking a long time to respond". He replied to my email with three words "It's just you". But... he attached a re-written contract submitted by the company and it was dated the same day as we had requested the original changes (which was two weeks earlier). Turns out they had made the requested changes the same day and two weeks later he still hadn't notified me.
    There were many other similar problems later when trying to schedule a time to pick up my settlement check but I think you get the idea. I wouldn't use this firm again and I wouldn't recommend them.

    1. Roger W. Orlando

      Roger W. Orlando

      Lawyer’s Comment:

      While I always am disappointed if I fail to live up to a client's standards, I was this gentleman's attorney (I had another attorney and a paralegal who assisted me; hence the confusion and reason this gentleman was not informed of a staff change at my firm). I cannot discuss this reviewer's specific case because of attorney-client confidentiality, but as he says, he previously worked with "6-10 lawyers" which should say it all. Finally, as for keeping a client informed, at the start of each case a client at the firm receives a letter from me stating that we inform the client of "all significant developments" on their case and the letter outlines all of the ways to contact me. Each time this gentleman called, I accepted (or returned) his call and discussed his case. I PROMISE ANYONE READING THIS THAT I ALWAYS WILL BE AVAILABLE TO SPEAK TO YOU WITHIN 24 HOURS OF A CALL, occasionally weekends excluded.

      To this gentleman, Mr. S., I again apologize if I did not fulfill your expectations. I always strive to improve and appreciate the feedback, both good and bad, to help us become even more professional and better at client service. As i frequently remind my clients - as I did you - "I work for you."

      Roger W. Orlando
      toll free: 1-866-373-1800
      roger@OrlandoFirm.com

      Posted about 1 month ago. Flag

  2. Very professional

    Posted by David, a Personal Injury client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger more than 3 years ago.
    • Roger handled my Personal Injury matter.
    • I have previously worked with 3-5 lawyers.

    Mr. Orlando handled my personal injury case many years ago. He and his firm were very professional. My calls were promptly answered and my messages returned. They did a great job of working my case and negotiating with the insurance company for a settlement. I was given regular updates and consultations. When it became apparent the case would go to trial was prepped on what to expect. They included me in the void dire process. I did not revive the an award that I deserved based on the severity of my injuries through no fault of his firm. He and his partner volunteered to cut their fees so that I could walk away with some cash. He is the nicest and most professional I have ever worked with.

  3. Mary Wilson

    Posted by Cheryl, a Workers Compensation client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger 1-3 years ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with 3-5 lawyers.

    Outstanding client interaction with considerate attitude & professional manner. We have recently recommended both Atty. Wilson & her competent & dedicated Asst. Andrial King to several persons seeking legal advice.

  4. A first class firm

    Posted by a Workers Compensation client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger more than 3 years ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with 1-2 lawyers.

    Roger, Mary, and Andrial are first rate!!! Do not consider allowing anyone else to handle your case!!! They are knowledgeable, realistic, compassionate and very professional. They have not forgotten the importance of treating clients with dignity and respect. I have the highest regard for both Roger and his professional staff.

  5. Roger Orlando is an amazing attorney

    Posted by Linda williams, a Child Custody client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger 1-3 years ago.
    • Roger handled my Child Custody matter.
    • I have previously worked with 1-2 lawyers.

    He did an amazing job on our child custody case, I would highly recommend him. His knowledge and experience make him the only choice for anyone needing legal representation

  6. My review of Roger Orlando amd the Orlando law firm.

    Posted by Andrea, a Workers Compensation client, Flag

    Overall rating
    4 star rating  Good
    Trustworthy
    4.0 star rating  Good
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    3.0 star rating  Average
    Kept me informed
    4.0 star rating  Good
    • I recommend Roger Orlando.
    • I hired Roger 1-3 years ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with 1-2 lawyers.

    The attorney is true to his word. He's their for his clients. I am a previous client of this attoney and he was their for me through it all. Thanks Mr. Orlando

  7. A God send in my time of need

    Posted by Paula, a Workers Compensation client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger 1-3 years ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with 1-2 lawyers.

    Ms Wilson has been a God send in my distress situation with my injury on the job. I was being denied my benefits and Ms Wilson and Andrial King has stepped in and resolved that situation and help to with many others that has come up in my case that was causing me major stress. I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO IS INJURED ON THE JOB BECAUSE THEY GET THE JOB DONE AND DO IT WITH YOU IN MIND. LOVE THESE GUYS AND THANK THEM GREATLY FOR THEIR HELP.

  8. Roger W. Orlando - Highly Recommed!

    Posted by Yvonne, a Personal Injury client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger 1-3 years ago.
    • Roger handled my Personal Injury matter.
    • I have previously worked with 3-5 lawyers.

    While driving on vacation, our family was hit headon by a drunk illegal alien. We had no idea what to do, but my boss recommended Mr. Orlando. I am so glad she knew him! Mr. Orlando's years of expertise paid off for our family! He flew to Florida to stand up against several insurance companies and other parties for us. His tough negotiation skills led to our family receiving approx. 90% of available monies and the other parties only received a total of 10%. Two of the insurance companies only walked away with enough money to pay for their airfare to Florida.

    Mr. Orlando is concerned with the well-being of his clients and strives to do the very best for them. People are amazed when we tell them our settlement amount and how quickly the case was resolved. I highly recommend Roger Orlando and the Orlando Firm for your case. He has the experience and the heart to help you win your case. He is our angel!

  9. Proud to Recommend

    Posted by Keith, a Trucking Accident client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger more than 3 years ago.
    • Roger handled my Trucking Accident matter.
    • I have previously worked with no lawyers.

    Roger and his staff treated me like family. My case took just over a year to resolve, but The Orlando Firm was by my side the entire time. When I needed a second surgery for my back, I returned to my room at Gwinnett Medical Center, and the Firm had sent flowers. They care that much! While my case was pending Roger's staff took care of keeping the doctors satisfied until they finally got paid out of my settlement. I had peace of mind. And finally, now it all is over and I can move on with my life.

  10. The Best Ever

    Posted by Anthony, a Workers Compensation client, Flag

    Overall rating
    5 star rating  Excellent
    Trustworthy
    5.0 star rating  Excellent
    Responsive
    5.0 star rating  Excellent
    Knowledgeable
    5.0 star rating  Excellent
    Kept me informed
    5.0 star rating  Excellent
    • I recommend Roger Orlando.
    • I hired Roger more than 3 years ago.
    • Roger handled my Workers Compensation matter.
    • I have previously worked with no lawyers.

    One day a commercial about The Orlando Firm came on, and for some odd reason I wrote the number down. One week later I needed the service of the Firm. From the first call to the firm they cared for me and my family like we were apart of the family. Everyone at the firm is very professional and I will never forget the experience.