Posted by Belvis
I retained Mr.Butler's law firm for my husband's immigration case 6 months ago. I sincerely regret doing so as I'm never informed about the case. I have to call a thousand times to get through and only to hear that the assistant is busy and to leave a voice mail. I have left several voice mails, and my calls are never returned. When my call does get through, the assistant says that she does not know what is going on with the case that she needs to ask the attorney, but the attorney is not there, etc. An excuse is always made up for the lack of knowledge of my husband's case. I paid this firm a ton of money and they have not resolved the issue. When there are court appearances, the attorney does not show up, only to find out after hours of waiting in the court room, that the hearing was postponed and I was never informed. I cannot take my husband's case somewhere else as this firm has all of the documents, and I can never get a hold of the attorneys or the paralegal, yet I always get their letters about the balance that needs to be paid.
Posted by a Criminal Defense client
I retained Mr. Butler for a case of mine recently. It has been a nightmare. He is rude, offensive, does not respond at all, definitely did not keep me informed as I retained him over 3 months ago and just met him for the first time today. I could go on and on. He gives out false information and promises, rather his paralegals and firm partner does, then insists that you were "misinformed" and that no such thing was ever said. Don't get me wrong, he is excellent at advertisement and selling his service but that is it. I initially paid him a substantial amount of money and have not seen any progress. Nothing. He did not even show up to a court hearing or inform me that it had been changed. He will not return phone calls, emails etc... One of his paralegals will answer the phone if you call repeatedly for a lengthy amount of time but as I stated they give you false or misleading information. I have now had to retain a different attorney to handle my case and have had to spend an immense amount of money. I have made a demand for the refund of my fees from Mr. Butler and I am reporting him to the North Carolina State Bar. This man does not deserve to hold a law license. Please do not waste your time and money.