Based on 19 reviews
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I retained Matt to handle a desceptive trade practices case for us. While clearly a good case it required a considerable amount of investigation and a careful strategy in order to ensure the defendant was held accountable. We were impressed with Matt’s thoughtful approach and clear understanding of the case which he took the time to thoroughly review before he acted. I believe it was this attention to detail and willingness to pick up the phone and discuss matters as required that paid dividends. The case was fully resolved and I was delighted to have been able to work with such a capable and practical attorney.
I would definitely recommend Mr. Norris to represent anyone with a N.C Lemon Law claim. He helped me get a full vehicle buy back from a domestic manufacturer for a 48K vehicle that had to be repaired 6 times for the same issue. While the process is quite lengthy it wasn't due to his law firm, and could only imagine how long it would take without legal representation. He kept me well informed and was receptive to all the continuous questions I had for him along the process. Truly a satisfied customer.
If you want a no nonsense hard working lawyer that will get to the bottom of your problem and treat you with respect and not just like another client, then I highly recommend Jacob Matthew Norris. After he won my case against a large Winston Salem used car dealership he told me to have a great trip which I was shocked because I had told him That months ago. I say this to say he actually cares and listens which is a rare thing today so he gets 2 thumbs up from me Thanks again Matt .
Our nightmare started over a year ago, Matt came into the picture just a few months ago. He was able to settle our case in those few months, and he did it to our complete satisfaction. Matt Norris was kind, knowledgeable, and understanding when dealing with us, but he was tough, firm, and unwavering as he fought for our justice. It is without hesitation that we recommend Matt Norris unconditionally. I shudder to think what would have happened if we had not found him. Thank you Matt for ending our nightmare and bringing peace back into our lives.
Matt was the first lawyer we ever had to hire for anything in our lives. After having a difficult time with the car manufacturer, Matt was able to assist and achieve positive results. He always updated us on new information as it came in, and always returned my phone calls. I knew he was probably a very busy person, so I always left a voice message or sent an email, but I always received a response within a day, and most of the time that very same day. Ultimately, everything worked out for us and we are very happy with the end result! I highly recommend him for any Lemon case!
I felt like I had been taken for a run by the dealership. Everyone told me there was nothing I could do about the situation, just deal with it. I'm glad to say that Attorney Matt Norris gave me hope. He plainly explained my rights and the steps we'd take together to cure the damage that had been done (financially and emotionally). He and his assistant kept me informed the whole time and if I ever had a question, they were only a phone call away. I would recommend him to anyone that finds themselves at the mercy of a dealership and their neglegiance.
From the very beginning, Matt saw in our case, what we saw. Anytime we asked a question, he gave us the practically, the best and worst outcome. He made sure that we were on board and understood everything, every step off the way. He went above and beyond what we had expected. We were people not just a case. He will be the first name I give as a reference and the first person I call when I decide to buy a car. I will trust his decision!!
I was in a situation that many of us have unfortunately found ourselves. I never discussed anything with a lawyer, let alone hire one. I called random numbers from the web, and the first two firms I reached both highly recommend Norris Law Firm. He was easy to get in touch with and after our first appointment I felt very confident that I was making the right choice hiring Norris Law Firm. He was honest, straight forward and did not sugar coat the reality of the situation. I would highly recommend Norris Law Firm if you ever find yourself looking for an excellent lawyer!
As I found myself on the defendant side of a lawsuit against a large insurance company, Matt stepped up to the plate and did his homework and got the lawsuit dismissed, and kept me posted at all times, where we were with the case, I would use Matt again and also recommend him as well , Thanks Matt,
Matt is sharp, diligent, and a pleasure with which to work. I would highly recommend him to anyone looking for help with a motor vehicle fraud or consumer issue case.