Posted by Marty
I have worked with Mr. Norris before and won that case as well. Mr. Norris is highly motivated and clearly interested in listening and guiding someone through a Lemon Law process. I have had a Vehicle Leaking from the roof for over 9 months, took it to the shop approximately 6-8 times for repairs. I had pictures of the leaks, timelines to when they occurred etc. However even with all this the thing that really won my case and allowed me to be able to turn the Lemon in and get a replacement vehicle was Mr. Norris' consultations with the 3rd parties lead attorney. I highly recommend him and he is an absolutely caring, patient and great person as well as a phenomenal attorney. If you have Lemon Law problems and meet the required criteria I would go to no one else. He is simply the best. While it took over 9 months to resolve my problem he was extremely patient and kept me in line. I had a tendency to lose my patience and he would calm me down and allow the process to take its course. He is simply great at what he does. Don't hire anyone else if you want the best attorney out there. I went from a 2013 to a 2015 with his help. But the best thing of all I was able to turn in that true Lemon that the company really gave me a hard time with, regardless of a mountain of pictures etc. Mr. Norris and the 3rd Party Lawyer was the real reason I was successful in getting out of my nightmare with his help. 5 Stars.
Posted by Dan
I bought a used car from a dealership only to find out that the vehicle i purchased was a salvage vehicle. I contacted the Norris law firm and received a phone call back from Matt immediately and told him what had happened. From the start of the process he kept me informed of everything he was doing and always asked me before making any type of decisions in my case. He ended up getting the the defendants to settle my case for more money than i ever expected! His fee was also very reasonable. I would recommend him to anyone that has ever had any kind of issue with a car dealership. Great job and i give them 5 stars!
Posted by David
I came to Matt with a very convoluted dealership fraud case involving a used car dealership in Mooresville Nc. Without getting into a lot of detail let me just say I was lied too every step of the way by this dealership and it ultimately ended up with me making a sizeable down payment and numerous monthly payments on time and then waking up on Sunday morning to a repo man taking my car. I contacted the dealership and they advised me that the DMV was shutting them down and told me "good luck". I contacted Matt with all of the details and he went to work. Let me just say that I'm very happy with how things turned out. He secured me a fair settlement and made sure my credit would not be adversely affected. Matt is professional, no nonsense and I highly recommend him.
Posted by Robert
I retained Matt to handle a desceptive trade practices case for us. While clearly a good case it required a considerable amount of investigation and a careful strategy in order to ensure the defendant was held accountable. We were impressed with Matt’s thoughtful approach and clear understanding of the case which he took the time to thoroughly review before he acted. I believe it was this attention to detail and willingness to pick up the phone and discuss matters as required that paid dividends. The case was fully resolved and I was delighted to have been able to work with such a capable and practical attorney.
Posted by a client
I would definitely recommend Mr. Norris to represent anyone with a N.C Lemon Law claim. He helped me get a full vehicle buy back from a domestic manufacturer for a 48K vehicle that had to be repaired 6 times for the same issue. While the process is quite lengthy it wasn't due to his law firm, and could only imagine how long it would take without legal representation. He kept me well informed and was receptive to all the continuous questions I had for him along the process. Truly a satisfied customer.
Posted by S.M
If you want a no nonsense hard working lawyer that will get to the bottom of your problem and treat you with respect and not just like another client, then I highly recommend Jacob Matthew Norris. After he won my case against a large Winston Salem used car dealership he told me to have a great trip which I was shocked because I had told him That months ago. I say this to say he actually cares and listens which is a rare thing today so he gets 2 thumbs up from me Thanks again Matt .
Posted by Dale & Kim
Our nightmare started over a year ago, Matt came into the picture just a few months ago. He was able to settle our case in those few months, and he did it to our complete satisfaction. Matt Norris was kind, knowledgeable, and understanding when dealing with us, but he was tough, firm, and unwavering as he fought for our justice. It is without hesitation that we recommend Matt Norris unconditionally. I shudder to think what would have happened if we had not found him. Thank you Matt for ending our nightmare and bringing peace back into our lives.
Posted by Matthew
Matt was the first lawyer we ever had to hire for anything in our lives. After having a difficult time with the car manufacturer, Matt was able to assist and achieve positive results. He always updated us on new information as it came in, and always returned my phone calls. I knew he was probably a very busy person, so I always left a voice message or sent an email, but I always received a response within a day, and most of the time that very same day. Ultimately, everything worked out for us and we are very happy with the end result! I highly recommend him for any Lemon case!
Posted by Latasha
I felt like I had been taken for a run by the dealership. Everyone told me there was nothing I could do about the situation, just deal with it. I'm glad to say that Attorney Matt Norris gave me hope. He plainly explained my rights and the steps we'd take together to cure the damage that had been done (financially and emotionally). He and his assistant kept me informed the whole time and if I ever had a question, they were only a phone call away. I would recommend him to anyone that finds themselves at the mercy of a dealership and their neglegiance.
Posted by Suzanne
From the very beginning, Matt saw in our case, what we saw. Anytime we asked a question, he gave us the practically, the best and worst outcome. He made sure that we were on board and understood everything, every step off the way. He went above and beyond what we had expected. We were people not just a case. He will be the first name I give as a reference and the first person I call when I decide to buy a car. I will trust his decision!!