Skip to main content
No photo

Laura Irwin’s client reviews

     2.0 stars 6 total

Review Laura Irwin
  • 5.0 stars

    Posted by WilliamsFamily

    Surprised by other reviews- clearly staffing issues

    I was referred through a DV agency. I was barely employed and afraid that I would lose my children. Laura at the time was near the end of her pregnancy so the Irwins worked on my case as a team. They I felt were very compassionate and professional. Because is was a smart thing for me to leave the marital home, I and my children were in a shelter program. Which helped me to stand on my own two feet financially. The Irwins billed me without complaints and never slacked because I could not pay at the time. I was so appreciative that I understated what I could pay one month so as to surprise them with a complete pay off that same month. I knew that they deserved every penny and more. It was the best investment I ever made. There were even returns on that investment as Laura gave me legal advice and guidance unsolicited. I was both humbled and empowered by the thought that she actually cared about me and my family. Something you do not always get from a lawyer. My family is now a success story to which I cast the Irwins in as a major part. Today I own my home, have one child in college, the other getting top grades in h.s. and I work with families in need hoping to make good on the Irwins investment in me. This firm helped me at a pivotal point in my life and were nothing but caring, professional, knowledgeable and kind. I will forever be thankful.

    More 
  • 1.0 star

    Posted by a client

    A terrible experience

    Please save yourself a lot of heartbreak, go elsewhere. Ms. Irwin seems knowledgeable, but she was incredibly unresponsive (did not return emails for weeks on end), did not read or use information that was provided to her, and seemed impatient from day 1. Her staff is also disorganized. A terrible experience, when we could really have used some help.

    More 
  • 4.0 stars

    Posted by a Divorce client

    Finally happily divorced

    In the beginning, it was impossible to get in touch with anyone in her office. Phone calls and emails went weeks without being answered or responded to. I had no idea what the status of my divorce was and the website was down forever so I couldn't even reach anyone through that. The last few weeks or so have gotten better though. There seems to have been a change in staff recently so the response time is almost immediate. Calls get answered in the office and emails are responded to if not immediately, within the next 24 hours. The office was a sinking ship for a little bit but things are picking up and the newer staff there is pleasant and was willing to get answers for me when there was something they didn't know or couldn't advise on. She's a great lawyer and knows what she's doing but my only complaint would be her responsiveness which has improved.

    More 
  • 1.0 star

    Posted by a Divorce client

    Not reliable

    Disappointed in the level of service provided. Unreliable in producing work on time. Noticed the attorney's website no longer works. Hard enough working through a divorce -- especially hard when your lawyer will not reply to phone or email messages.

    More 
  • 1.0 star

    Posted by a Divorce client

    Unresponsive/Unreliable

    Pretty much what the other reviewer said. There were times when I had no idea where the case was. Calls to the office were not returned and emails ignored. Really messed up the case with my separated spouse. Very disappointing.

    More 
  • 1.0 star

    Posted by Chris

    Unprofessional, lacking integrity, shoddy work

    Laura Irwin is very knowledgeable and highly ethical. Unfortunately, she is also unprofessional, careless and inattentive in her work. I have found myself repeatedly making corrections to documents she has drafted, have constantly needed to follow up with her to move things along, and have been very disappointed with the unresponsiveness of her office. Specifically, the draft complaint she filed on my behalf was completely inaccurate and did not reflect the particulars of my case. This caused a deservedly angry response from my spouse and has further complicated the case. It was clearly a cut and paste job from another client's complaint. This was AFTER I had made corrections to the complaint with her paralegal. Three weeks ago I sent her a letter outlining my concerns regarding the handling of my case. That letter has gone unanswered. I have recently written again asking if she plans to respond, and that letter too has been ignored.

    More