Still waiting for this office to collect a settled claim from City of Baltimore that is 2.5 years old. Consistently get "run-a-round" on phone. Receptionist indicates that we must speak with attorney directly for updates yet he always seems to be "out of office" and "unavailable". Never heard of an attorney that doesn't have staff to answers these types of questions. However, staff is probably frustrated at getting the angry client calls and refuse to be the "gate keepers" any longer. I don't blame them. Very, very frustrating! Very poor representation of Geico with respect to their choice in legal representation.
I was actually the defendant in a case for which I was sued. Although Attorney Thomas Kavanagh represented the plaintiff, he treated us with the utmost respect. It was a pleasure working with him in finding a solution that worked for the plaintiff as well as myself. He was very responsive to our inquiries. We could not afford legal representation but he did not take advantage of the situation. I'm truly grateful to him.
This is a horrible firm. They are totally unresponsive. I had a Geico issue which was paid off in 2007 from the proceeds of a refinance, and sent directly to them. They claim to have never received it, caused my license to be suspended in 2011, and demanded that I enter into a monthly payment agreement which I did back in January of this year. Still don't have my license back, because MVA is waiting on them to send paperwork.