Based on 3 reviews
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My family had a terrible experience with Karyn. She both assisted us in a auto settlement and managed our finances for over a year. Over that time, she was extremely unpleasant and unprofessional which lead to us sever our relationship with her. She was just terrible at keeping us informed and responding to inquiries and she was downright rude and unpleasant to work with. We would often have to send 2-3 emails or texts in order to get a single question answered. She would routinely disregard our questions entirely or only answer the ones she felt like answering.
While going through a settlement for our auto accident, there were 2 separate occasions that she told us she was taking care of something and it never got resolved. One case was when our car was left at the mechanic (totaled). I asked her if I needed to contact the mechanic about it or if we were going to have a bill for it sitting there. She said not to worry about it and that she'd take care of it. She never did and several weeks later I had the mechanic calling me asking for a large sum of money for keeping the car on their lot. I had to follow back up with her again and remind her to take care of it.
On another occasion, my wife received a call about the ambulance bill from the accident. The company said that our insurance should cover it but that our attorney needed to send in a form requesting it. My wife then followed up with Karyn and, again, Karyn said she would take care of it. We did not hear about it for several months and assumed she had submitted the necessary documents but, when I recently checked our credit reports, I discovered that the issue was never resolved and now we have the ambulance bill from the accident negatively affecting our credit. Of course this is after we severed our relationship so we had to reach back out to her to see if she had any insight on it and she simply stated that we had asked for all our documentation (from her managing our finances) back and that we would need to search through that. She offered no further insight whatsoever and did not give us any information on whether or not she had done anything regarding that bill. Now we have to search through a disorganized stack of papers that is a mix of personal finances and accident documentation to try any figure out what's going on. We have no idea whether or not we can even submit this to insurance anymore as it's been so long and we've already received our settlement.
On top of all this, she was incredibly rude. She, on several occasions, suggested to my wife that she consider divorce due to our poor finances when I wasn't around. She also, on several occasions, would bring my wife to tears after a phone call. One such occasion, she suggested that we have our 3 children under 5 (including our 1 year old daughter) sleep in snow suits so we could keep our heat lower and save on that bill. When my wife stated that she would not due that because it's potentially dangerous (there is a warning tag about it ON THE SNOWSUIT...), she snapped back, "Oh Allie, let's not pretend this is about the kids."
All in all, a terrible experience I would not wish on anyone else.
Karyn represented me during my first homebuying experience. She made everything go smoothly and ensured that I understood all of the paperwork. I highly recommend her!
She is well prepared and very knowledgeable in estate law. She will do all she can to sort out the issues and will keep you very informed of what is ongoing with your case. In Fact, I would hire her for my law firm if I had one.