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Karen Purcell Reynolds

Karen Reynolds’s client reviews

     4.0 stars 14 total

Review Karen Reynolds

  • 5.0 stars

    Posted by Kirk

    Good representation and legal advice

    I want to take a few minutes to share my experience having Karen Reynolds as my legal representation during my divorce process. When my former wife and I decided to separate and seek a divorce Karen was recommended to me and I retained her services. She did a great job talking me thru the various steps of the process. I felt informed and that I understood what was happening during all phases of the process. She gave me confidence and I knew then and still know now that I can count on Karen to represent me if/when it is needed. She is very reasonable and down to earth and I have never questioned my decision to have her as my legal representation. I would highly recommend Karen for anyone that is involved in a divorce proceeding.

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    Karen Purcell Reynolds’s response: “Thank you, Kirk. Even the most amicable divorce can be difficult. I am especially happy to read that you felt informed and confident throughout the process. Thank you for working with me to accomplish your goals.”
  • 5.0 stars

    Posted by Joanne

    Excellent service-would recommend Karen to anyone!

    Karen was empathetic to my situation right from the start! I chose Karen because of her expertise and she did not let me down. The level of professionalism was top notch. There were quite a few occasions where I needed to speak with Karen ASAP and had no issue getting in touch with her. She calmed my nerves and talked me through quite a few difficult and sensitive issues with ease.

    Karen made a difficult time in my life easier to endure. I would recommend her to anyone who is in need of a Lawyer specializing in divorce and/or Child Custody.

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    Karen Purcell Reynolds’s response: “This is Karen Reynolds. Thank you so much for taking the time to post this review. I am so glad we were able to accomplish your goals together.”
  • 1.0 star

    Posted by Eugenia

    Not recommendable

    I was a client of Karen Reynolds, decided to hired another attorney after waiting for up to 5 weeks to hear back from her. She cancelled meetings at the last meetings after the parties had requested time doff to attend those meetings.
    I'm still waiting to hear back from her for over a year.

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    Karen Purcell Reynolds’s response: “This is Karen Reynolds. I appreciate that this client used her name in this review. As I have only ever represented one client with this name, I can address the situation. First, I am sorry that you feel this way as I always strive to provide compassionate and realistic legal advice to all of my clients. I am sorry that you are waiting to hear from me, but I don't know why. I haven't represented you since December of 2013. Also, I see from the docket that you have since hired and dismissed another attorney. Please give me a call if you'd like to talk. Thank you.”
  • 5.0 stars

    Posted by Mark

    I consider myself lucky to have found Karen

    I went to Karen for help with a very contentious custody situation. Her legal advice and expertise was much better than I could have hoped for. She was excellent about keeping me informed and answering my laundry list of nuanced questions. She was professional, supportive, and informative from the very beginning all the way through the end of an extremely contentious proceeding. I truly felt like she was living the experience right along with me and it showed in her representation of me in court. I could not be any happier and I would recommend Karen to anyone.

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  • 1.0 star

    Posted by Tom

    Same story as the other negative reviews

    Initially, my impression of Karen was that she was a consummate professional with extensive experience in family law. While that is certainly how she markets herself, it soon became apparent that Karen had little interest in actually working my case.

    Karen was impossible to get a hold of. My divorce proceeding was prolonged as a result. After I proceeded to hire another lawyer, she took 6 months to refund my retainer. All the while, ignoring my emails and calls.

    Additionally, I never received a single billing statement. So it's literally anybody's guess exactly what she billed me for.

    And wait for it...here comes another rebuttal from Karen. At least there's one thing that she can respond to in a timely fashion.

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    Karen Purcell Reynolds’s response: “This is Karen Reynolds. Of course, I am writing to address this review. I do appreciate that this former client signed his first name so that I can accurately address his concerns. This client and I had a personality conflict which lead to me advising him that I could no longer represent him. It is true that after addressing the situation many times, I stopped responding to the repeated e-mails and calls. Please also note that this client states he has previously worked with 3-5 lawyers. That can be a very telling piece of information. This was an unfortunate situation, not representative of my practice. Thank you.”
  • 4.0 stars

    Posted by Nick

    Experienced and fair

    Karen is an experienced and fair attorney. She is up front, honest, and transparent. Her guidance and advice made a difficult situation much easier to get through.

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  • 5.0 stars

    Posted by Mark

    Review of Attorney Reynolds representing my divorce case

    Attorney Reynolds has been extremely knowledgeable with regard to family law and she has been aggressively working on my behalf to protect my rights as a man who is going through the painful divorce process. She also responds to my request for status in a timely manner with professionalism and courtesy. I strongly recommend Attorney Reynolds to anyone who is going through the pains of a divorce.

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  • 5.0 stars

    Posted by Paul

    Finding a lawyer you can trust is a difficult process - I got lucky with Karen.

    I can recommend Karen to anybody going through a divorce. She gave me an understanding of the process, kept me updated, offered alternatives, and was a good steward of my money. She would communicate with me via E-Mail, phone, and of course in face to face meetings. Finding a lawyer that you can trust is a difficult process - I got lucky with Karen.

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  • 5.0 stars

    Posted by a Divorce client

    Excellent Attorney

    I am so glad that I hired Karen Reynolds to represent me in my divorce. I felt well-informed every step of the way. She really cared about helping me, and my kids, get through this tough time. I would very highly recommend her to anyone.

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  • 1.0 star

    Posted by a Child Support client

    Sorry CAN'T recommend, communication just STOPPED

    Helpful as could be in the beginning, returning calls and emails. Then just like dropped off the face of the earth. No contact after several calls and emails and for over 2 1/2 months. My divorce didn't get final cause the 30 days lapsed with no reply about having gotten the papers to my spouse after several calls to see the status of it. Beyond frustrated with how it was all handled after the first part.

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    Karen Purcell Reynolds’s response: “This is Karen Reynolds. I always strive to provide my clients the best and most personal service, so I was very sorry to read this review. The situation described above does not ring a bell. Since it is anonymous, I cannot respond directly. If the writer sees this comment, please contact me directly so that we can talk about the situation. Thank you, Karen”