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Posted by a Lemon Law client, Flag
I bought a new 2011 Chrysler 300C in November, 2011 in PA. We drove the automobile to FL in early 2012 and found the AC malfunctioned on several occasions. We returned to PA in the Spring and the AC malfunctioned during the Summer and Fall of 2012. I took the vehicle to the local dealer on 4 occasions. The dealer was unsuccessful in repairing the AC. I contacted the Chrysler Chief Executive's office in Michigan to seek assistance. I was informed via telephone that my only recourse was to keep returning to the dealer, Chrysler HQ would do nothing, the Lemon Law did not apply and Chrysler would not buy the vehicle back.
At this point, in November 2012, I searched the internet for Lemon Law attorneys in PA and found Kimmel & Silverman (K&S); Attorney Robert Rapkin took my case. Subsequently, suit was filed, discovery conducted and negotiations began. In March 2013, Attorney Rapkin notified me that Chrysler had agreed to buy back my lemon and provide me with a new replacement vehicle. On June 12, 2013, I received a new 2013 Chrysler 300C. Chrysler paid the K&S attorney fees, so I was out no money. The handling by Attorney Rapkin was exceptional and I recommend anyone needing a PA lemon law attorney to contact Attorney Robert A. Rapkin.