We had been to another attorney for getting a will, living will, power of attorney, healthcare power of attorney for our 81 yo father facing serious medical issues. After getting unresponsive service, we found Mr. O'Toole. He is clearly a subject matter expert in elder law. He was expedient and went out of his way to expedite and make it easy for us to get the services we needed, i.e., he went to my father's house to meet with all the family members versus requiring 5 people to coordinate to come to his office. He really knew his stuff. We heard less detailed and incorrect information about handling credit card debt and estate planning that Mr. O'Toole clarified with detail. I am very thankful to have found a great attorney through a blind Internet search. I only give a 4 star (vs 5 star) for Responsiveness, because (at the time) he was a lone ranger and was not able to have an assistant send us the docs. Other than that really insignificant inconvenience, he was great. I am not concerned about that, because I have hired big firm attorneys for a multiple of the cost and don't get the quality of service as Mr. O'Toole provides. Further, just after my father went into heart surgery, which was shortly after the docs were created, he texted me to see how he was doing. Where in this modern day do you get that kind of service anymore? Thanks, Mr. O'Toole. I appreciate it.