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Jeffrey Alan Franklin

Jeffrey Franklin’s Answers

8 total

  • Someone is posting pictures of my son on Facebook without my permission and his information. Is there something I can do?

    She does not have my permission and I have asked her multiple times to remove it. He is 11 weeks old.

    Jeffrey’s Answer

    Since you have already contacted the poster, I suggest that your next step is to report it to Facebook.

    Best regards.

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  • PSEG had estimated my bills for 6 months and when it was actually read they are now overcharging me for usage.

    I have been receiving estimated bills from PSEG from December through May. I got an actual reading in June. I have been paying my estimated bills, I had a $100 balance after my last payment on June 18. I received 7 revised bills in the mail wi...

    Jeffrey’s Answer

    The New Jersey BPU Division of Customer Assistance may be able to assist you. http://www.state.nj.us/bpu/assistance/

    Best regards.

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  • Electric company issue

    Ok The electric company has shut off my power and physically cut the line to my house claiming I owe them 1,300$ for due to lack of acess to meter in my backyard. Now I have called the electric company previously to ask about this issue because I ...

    Jeffrey’s Answer

    The Florida Public Service Commission may be able to assist you. http://www.psc.state.fl.us/consumers/

    Best regards.

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  • Are we able to sue?

    Our electric company shut off our electric knowing my father is on oxygen. It was turned back on but can I sue?

    Jeffrey’s Answer

    The Pennsylvania Public Utility Code specifically addresses the procedures for Medical Certificates at 66 Pa.C.S. Section 1403. The Pennsylvania Public Utility Commission (PaPUC) implements this provision and related provisions of the Public Utility Code. The PaPUC has its own informal and formal complaint processes in addition to to possible redress in civil court. The PUC addressed Medical Certifications at its June 11, 2015 public session. See, http://www.puc.pa.gov/pcdocs/1365533.pdf for specific information. The PaPUC complaint process and contact information is available at http://www.puc.pa.gov/filing_resources/filing_complaints.aspx.

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  • I have a dispute (bill) with my local PSE&G utility company regarding bill. I would like to obtain legal advice

    Each month billing cycle - the usage seems to double along with cost. I am very conservative with heating/electricity at all times

    Jeffrey’s Answer

    In addition to the advice of Attorney Popovich, you may want to contact PSE&G for assistance and the NJBPU at http://www.bpu.state.nj.us/bpu/assistance/complaints/

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  • Can a person legally possess a utility bill that is in another person's name?

    A friend is trying to retrieve a utility bill (that is in her name) from her previous roommate for credit purposes to show that she lived in that certain residence during a period of time. However, her roommate will not give her the bill stub bac...

    Jeffrey’s Answer

    I am not licensed in Ohio and am not giving legal advice. I would ask the utility for a copy of a prior bill to show to the credit company.

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  • I have been billed for my boyfriends bill by consumers energy

    the bill was in his name at a different address i was never apart of those and now they are billing me we are not married and never have been how is this even legal?

    Jeffrey’s Answer

    I suggest you contact the utility company first.
    If you are not able to resolve it with the utility company, then I suggest contacting the Michigan Public Service Commission (MPSC). http://www.michigan.gov/mpsc/0,1607,7-159-16368_42136_42137---,00.html describes how a customer files a utility complaint with the Michigan Public Service Commission.
    The MPSC’s Service Quality staff can be reached Monday through Friday from 8:30 a.m. to 4:30 p.m. at 800-292-9555. MPSC staff can explain the rules and standards governing many aspects of utility service and can help consumers understand how the regulations apply to their particular situation. Staff can also initiate complaint investigations to ensure that established rules and standards are being followed.
    Complaints and inquiries can also be submitted by sending a letter detailing the dispute to P.O. Box 30221 Lansing, MI 48909, fax number 517-241-6272, or by completing an on-line form at michigan.gov/mpsccomplaints.
    If these options are not fruitful for you, then the assistance of a lawyer may be necessary.
    I don't practice in Michigan, but the local bar association may refer you to a local lawyer.

    Best.

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  • ID state law regarding public utilities, reading and recording power meter

    Can a Town legally threaten to fine an individual $300.00 for reading their own water meter?

    Jeffrey’s Answer

    While such matters are controlled by state and local law, in general a utility follows its tariff (written rules) with respect to meter readings and how and under what circumstances a customer's meter reading is utilized. Typically, a customer can read their own meter, but the utility will use the meter reading required under their tariff. Thus, the utility determines what meter reading is used in accordance with its rules.

    The Idaho Public Utilities Commission (http://www.puc.state.id.us) has good information and a complaint process (http://www.puc.state.id.us/comments-complaints/choose%20form.htm). In the alternative, you can call (208) 334-0300. I do not practice in Idaho.

    I recommend trying to resolve the problem directly with the utility before filing a complaint with the state public utility commission.

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