I live in NJ and my mom lived in Oneida. My mom was coming to live in NJ. Mr. Suttmeier and Hope helped me make arrangements to make that happen. Processed her will over, made a health proxy, and gave me power of attorney papers. While I was not present for any of this, my mom was in rehabilitation center in Oneida Mr. Suttmeier and Hope had all documents signed in order for me to transport my mom. When picking up my mom, went to lawyers office to pick up all documents. Thank you from the bottom of my heart.