Based on 1 review
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Posted by a Elder Law client, Flag
Mr. Klein has plenty of ideas and appears to have extensive knowledge during meetings with him. Once you retain his services and leave the office, the entire file is handed to his Paralegal and he seemingly has little to no contact with the case after that. His paralegal seems to "handle" everything for him. Phone calls to Mr. Klein are regularly not returned; emails are regularly not answered. Any contact seems to come from his Paralegal (and only if you contact her and manage to get her on the phone, as she is also lacking when it comes to returning calls or emails). Deadlines are missed, documentation you provide them with is requested numerous times, and/or gets "lost" on occasion. Recently they did not even notify us of a negative decision rendered on our case, until I called to inquire about the progress. Mr. Klein has handled a few elder matters for us and managed to seemingly botch every one of them. Steer clear of this Attorney and Firm.