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Stephen Santucci

Stephen Santucci’s client reviews

     2.5 stars 4 total

Review Stephen Santucci
  • Highly recommended

    5.0 stars

    Posted by a client

    Mr. Santucci provided personal attention to the member of my family who had issues with immigration enforcement. His knowledgeable staff handled all documents swiftly and professionally.
    I do not really understand what the other reviewer is writing about, as Mr. Santucci has a perfect combination of personalized attention to his clients and efficient case handling.

  • never again

    1.0 star

    Posted by a Immigration client

    This lawyer was not responsive his wife did most of his work only time i spoke or even seen him when it was time for me to give him money

    Stephen Santucci’s response: “We always try to ensure that the needs of our clients are met in the most efficient, yet personalized manner. We do not believe, however, that this post was authored by one of our clients, as Mr. Santucci does not employ any family members as legal staff. In addition, Mr. Santucci is available to his clients directly on a daily basis.”
  • Review

    2.0 stars

    Posted by a Immigration client

    Very disorganized and forgetful . Every time we meet he does not remember important details about my case and I have to keep reminding him.

    Stephen Santucci’s response: “We regret that you did not have a positive experience with our office. Please contact us directly with any of the questions or concerns you may have, so that we can address them accordingly. Please rest assured that although Mr. Santucci and his knowledgeable staff have many valuable clients, we do our utmost to ensure that each person is treated with the highest level of attention to address their immigration needs.”
  • Not very impressive

    2.0 stars

    Posted by a Immigration client

    Mr. Santucci got the basic job done, but he seemed highly disorganized and really gave the impression that he didn't have his head into matters. It seemed he lost paperwork.
    Runs a one man shop. Really ONE man. No receptionist or any other human inhabits his office. If he is out of the office, a machine picks up. Sometimes the calls are forwarded to his wife, who will "take a message" when she if obviously doing daily things. Usually, he doesn't return just one message.
    His disorganized manner may pass with the poor immigrants who seem to make up the majority of his clients. Perhaps the non-native English speakers don't really know what to expect from an American professional.
    In any case, I would never use him again or recommend him.