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Client Review

Donald has received 2 client reviews

Not worth it

Posted by: a Tax client over 2 years ago.

Overall rating
Poor
Trustworthy
Poor
Responsive
Fair
Knowledgeable
Average
Kept me informed
Fair

I do not recommend Donald Koch

I hired Donald more than 3 years ago.

Donald handled my Tax matter.

I have previously worked with no lawyers.

The work itself was ok, but it wasn't worth $425 an hour to work out a payment plan with the IRS. Also, even though you interview with Donald when you hire him, you never talk to him again, just the attorney who's working on your case; if you have a problem with your bill, you don't even get to talk to your attorney, you have to discuss it with Henri, who was rude to me on several occasions. Finally, their office lost a hard drive containing my information on it and didn't bother to tell me until two weeks later when I finally got an email about it.

Worst service ever..... condescending, disrespectful, nasty, poor business and manner skills

Posted by: a Tax client over 3 years ago.

Overall rating
Poor
Trustworthy
Poor
Responsive
Poor
Knowledgeable
Poor
Kept me informed
Poor

I do not recommend Donald Koch

I hired Donald more than 3 years ago.

Donald handled my Tax matter.

I have previously worked with 6-10 lawyers.

This law firm is by far the worst I have ever worked with. Donald basically does nothing. he gives all the work to his incompetent paralegals who are young, dumb, nasty (like I am talking to a DMV employee), and worse of all made crucial mistakes. In addition, when you call and complain, not only they brush you off, but hang up the phone in your face twice!!! I will follow up with an official complaint to the disciplinary committee. They have left me with such a sour taste and anger.