Based on 5 reviews
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I hired this firm, Keefe Bartels. This firm switched lawyers on me 3 times. I complained to Bartels. He refused to communicate, and did not contact me as promised. The day of trial I was refused a jury trial I was promised. The day of trial he told me he would not use my witness and said "You know your witness and the judge will look unfavorably on him." This of course makes no sense. Without a witness I could not win my case. Evidence was not presented since Sullivan lost my witness evidence and evidence relating to my valuations. The judge said the Court could not award damages since Sullivan did not include bailment. I lost over $100,000 in property.
I consulted with Mr. Bartels regarding a potential litigation. My appointment was handled professionally, timely and thoroughly to my satisfaction.
Mr. Bartels asked pertinent questions, researched the matter and responded quickly regarding what course of action needed to be taken.
I would highly recommend Mr. Bartels and his staff.
I started out by speaking w/ Lisa in the front office to schedule a consultation. She took my information & scheduled my appointment. Great, no problems there. However, I explained to Lisa that I currently don't have transportation and would be arranging for a ride back and forth to the office. Not only did I have to rearrange my day, but also the day of the person providing me with transportation to make the trip to Red Bank. Which wasn't an issue at all. However, herein lies my major issue with how this firm treats their perspective clients.... I travelled all the way to Red Bank only to find out that not only was my consultation cancelled, no one was even in the office that day. I never received a call informing me of the change. However, I decided to call back and reschedule anyway believing it was just a miscommunication. Not only was that phone call never returned, my following 3 phone calls were never returned either. That's completely unacceptable and unprofessional, period. In sum, if this is any indication whatsoever of how Mr. Bartels' runs his front office, then I want nothing to do with him or his colleagues representing me in a court of law, let alone paying for their services. One of two things is blatantly evident. One, either Mr. Bartels' has no idea of how his front office is being handled or, two, he just doesn't care. Judging by his other reviews, I believe it to be the former rather than the latter. Regardless, I will NEVER use this firm and, consequently, two other co-workers whom were interested in his services have gone on to seek a more professional and knowledgable firm. The bottom line Mr. Bartels' is that your front office is rude, inconsiderate, inept and unprofessional.
Patrick was the best choice we could have made when we needed an attorney for a personal injury case. He far exceeded our expectations and was able to obtain a settlement on our behalf in a shorter period of time than we had anticipated. He is honest, hard-working and really cared about us. He went above and beyond to help us in our case.
Mr. Bartels is one of the most friendly and patient attorney's I've ever done business with. He took his time answering all of our questions and provided us with excellent counsel. I highly recommmend him.