It all comes down to the extent of your damages if any. The amount of your medical bills, lost wages the type and severity of your injury, your diagnosis and any potential for permanency all play a role in determining the value of your claim. If you did not seek any treatment and did not sustain any injury, then it is not a case to pursue.
You can certainly try to resolve your case yourself with the workers compensation carrier however I believe you should at least consult with an attorney in your area experienced in handling these matters. The attorney could assist you in obtaining all the benefits you are entitled to and look out for your interests
I agree with all the prior comments. You should do some research and speak with a couple of lawyers and you should go with somebody you feel comfortable with and is responsive to your concerns.
If you are having ongoing medical problems because of the incident, you should follow up with medical treatment. You should hire an experienced attorney to help you. You should not deal with the store directly and let your attorney handle your claim. It sounds like you have a valid negligence claim. I would be able to assist you. I would confirm there is an incident report on file and I would also confirm the store holds and does not destroy the surveillance video if there is one. You...
You should make sure your doctor states in writing that the need for your medical treatment and prescriptions are directly related to your work injury. If the WC carrier continues do deny your medical treatments, you should contact a local experienced WC attorney to further pursue the matter on your behalf
You should absolutely consult with a local Lawyer that handles work related injuries. If your boyfriend can somehow causally relate his problems to his work conditions, then it sounds like he has a case, however i strongly encourage him to seek counsel to confirm he has a viable claim. Good luck
Contact your present attorney and advise him or her of your medical update and any concerns you have. If you have a breakdown of communication with your present attorney, you can always seek the opinion of another attorney in your area.
I suggest you contact your insurer immediately and keep them informed of any developments. If you are served with a lawsuit, forward the papers to your insurance carrier and they should hire an attorney to defend you.