Thank you for your reply. The property management company has refused to accept any payment less than the full amount. Yes, it is due to non-payment. Medical expenses such as diapers for my mother as we are waiting for county to county transfers of all of her benefits including her mediCal. A bit of new information I came across, the medical records from her prior primary care physician have a statement saying that the care my mother was receiving was not adequate and that she be transferred to an assisted living facility. She was never transferred. 8 months later I intervened.