Thanks for your feedback Mr.Shemtoub. We asked can someone help us and they said that a specfic person he should remain in contact with. The person they told my fiance should talk to is usually not present or they just don't answer the phone. He has no bills in his name because he was instructed not to work until the settlement is completed so to be safe we did not put anything in his name. He informed the lawyers that when he was hit by the car his primary residence was in the bronx but was in the process of relocating to another borough and suppose to go away at school but they still insist that we have residence proof. This very fustrating!!! We never had to use lawyers before but when we did we've been professional and coordial to them! We would at least expect that back. I truly feel like these laywers are avoiding us.