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Smart, happy people    build amazing companies.

With this as our guide, we are committed to hiring the brightest minds that have both a bold entrepreneurial streak and a strong work ethic.

Open Positions

Ad Operations Analyst

Are you numbers-obsessed? Driven by a relentless commitment to detail? Enjoy working in a dynamic, fast-paced environment where you can have a direct impact on the future of a rapidly growing business? Then look no further. Avvo is currently seeking an Ad operations analyst to join our Ad Market Management team. This position will report to the Director, Business Operations and will be responsible for supporting key revenue generating initiatives by providing inventory, pricing and traffic management recommendations to cross-functional management teams. The right candidate will be exceptionally organized with the ability to manage multiple ongoing projects with rapidly altering priorities and tight deadlines.

Responsibilities:

  • Deliver revenue and/or acquisition goals through management of inventory and pricing new inventory. Secure inventory through on-going account management
  • Coordinate with SEM team to leverage revenue optimization
  • Evaluate market trends and provide analysis and recommendations to management
  • Provide meaningful performance reporting analysis to the executive team on market performance and long-term activity goals
  • Develop and drive sound recommendations/action plans based on insights from data analysis to optimize revenue
  • Provide technical QA support on custom programs and executions
  • Coordinate with other Avvo teams and functional areas to create and implement innovative business solutions aimed at building a strong market presence and attractive value propositions

Requirements:

  • Demonstrated understanding of market demand and supply dynamics
  • Possess the ability to understand and optimize yield strategies to drive revenue management and maximize business opportunities
  • Develop and present relevant and insightful analyses including performance analysis, market analysis, and competitor analysis and implement meaningful action plans based on the derived recommendations
  • Demonstrated ability to establish and adhere to priorities in a fast pace environment
  • High level of attention to detail and excellent organizational skills
  • Bachelor’s degree in Business Administration or a related field
  • 2+ years’ experience as a business analyst or in an operations role.
  • Intermediate/Advanced Proficiency in MS Excel
  • Experience using SQL and Tableau is a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Insights Analyst

Avvo is looking for an Insights Analyst to join our growing Data Analytics team. This position will report to the Director, Advanced Analytics & Data Science and will be responsible for partnering with our Product team to identify key trends and opportunities for organizational and product growth.

Responsibilities:

  • Apply your expertise in quantitative analysis and data mining to identify trends and new opportunities
  • Develop best practices for product instrumentation and experimentation, and communicate those to product and engineering teams
  • Work closely with product teams to drive product innovation through actionable analytics
  • Answer product questions by using appropriate statistical techniques on available data
  • Analyze and interpret the results of product experiments and a/b testing
  • Drive the collection of new data and the refinement of existing data sources

Position Requirements:

Necessary:

  • Quantitative Degree (Mathematics, Computer Science, Engineering, Statistics, etc.)
  • 3+ years post-academic experience
  • Highly proficient in SQL
  • Proficient in statistics
  • Ability to communicate complex quantitative analyses in a clear, precise, and actionable manners to audiences as varied as data scientists and executives
  • Able to investigate both data and business processes

Nice to Have:

  • Experience with click stream data (raw web analytics data), knowledge of of HTML, JavaScript, and URL structures
  • Machine learning knowledge (applying statistics to large datasets)
  • Knowledge of R, Python, or similar
  • 5+ years experience as a Product Analyst or relevant role
  • MBA

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Data Scientist

Avvo is looking for a Data Scientist to drive overall business growth through trend analysis and market opportunities. This is a new position and will report to the Director, Advanced Analytics & Data Science.

Responsibilities:

  • Apply your expertise in quantitative analysis and data mining to identify trends and new opportunities
  • Develop best practices for product instrumentation and experimentation, and communicate those to product and engineering teams
  • Work closely with product teams to drive product innovation through actionable analytics
  • Answer product questions by using appropriate statistical techniques on available data
  • Analyze and interpret the results of product experiments and A/B testing
  • Drive the collection of new data and the refinement of existing data sources

Position Requirements:

Necessary:

  • Quantitative Master's degree (Mathematics, Computer Science, Engineering, Statistics, etc.)
  • 5+ years experience as a Product Analyst or relevant role
  • Highly proficient in SQL
  • Highly proficient in statistics (with strong expertise in machine learning)
  • Knowledge of R, Python or similar
  • Ability to communicate complex quantitative analyses in a clear, precise and actionable manners to audiences as varied as data scientists and executives
  • Independent, investigative mindset. Demonstrate ability to complete analytics projects with minimal direction

Nice to Have:

  • Experience with click stream data (raw web analytics data), knowledge of of HTML, JavaScript, and URL structures
  • Hadoop knowledge
  • MBA

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Big Data Engineer

Avvo is looking for a Big Data Engineer to join its BI/Data Warehouse team. This position will be responsible for building next generation Business Intelligence solutions using Big Data technologies such as Hadoop and Spark. You will be delivering actionable intelligence and present them through rich visualization. The ideal candidate will also have familiarity integrating SaaS platforms (like AdWords, Google Analytics, Sales Force, Exact Target)

Core Qualifications:

  • BS in Computer Science, or similar technical field.
  • 4+ years of related work experience (data engineering or data warehousing)
  • Strong experience in SQL programming
  • Strong problem solving and data analysis skills
  • Experience in designing and deploying production supported dimensional models, star schemas, and/or data marts.
  • 2+ years of experience with Hadoop specifically with Hive

Preferred Qualifications:

  • Experience with Impala and passion for latest technologies, particularly Spark strongly preferred
  • 2+ years of experience with high-level programming languages (Java, Python, Scala strongly preferred)
  • 1+ years of experience in report building, dashboard on Tableau

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Developer - Infrastructure/Data

Avvo is looking for passionate developers to work on our Big Data pipeline. You will work with a smart, driven team to transform Big Data into applications and services that help delight, connect, and inspire users. In this role you have the opportunity to solve complex problems with the latest open source technologies.

Core Qualifications:

  • 2+ years proven experience building, debugging, and optimizing complex distributed systems or backend services.
  • Craftsmanship in distributed or data flow programming (Spark preferred, Cascading/Scalding, Crunch) with a preference towards Scala.
  • Hunger for latest open source platform is a must.
  • Collaborative, quick to learn and a drive for results with the balance between quality and quantity.

Preferred Qualifications:

  • Understand and deliver results with reliability, scale and performance optimizations.
  • Demonstrated history working with open source projects.
  • Established history with Big Data technologies. Production engineering with Hadoop ecosystem, BDAS applications strongly preferred. (HBase, Spark/MLlib/GraphX, Kafka)

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Data Acquisition Technician

Avvo seeks an experienced data entry person to join our thriving, busy Customer Care team! Successful candidates have great attention to detail, a strong ability to multi-task and enjoy learning and working with technology. The ideal candidate would also enjoy working with a small group of like-minded people, in a collaborative, friendly and relaxed atmosphere.

Responsibilities:

  • Input and manage large amounts of information
  • Quality control own and others' work
  • Meet data entry goals for quantity and quality

Qualifications:

  • Minimum of 2 years of experience with data entry and/or administrative work
  • Attention to detail and accuracy in data entry
  • Intellectual curiosity
  • Strong Internet research skills
  • Ability to work on a computer for extended amount of time and stay focused on repetitive tasks
  • Basic knowledge of word processing and spreadsheets (Excel)
  • Solid references
  • Legal office experience or domain knowledge a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Customer Care Representative

Avvo is currently looking for an experienced Customer Care Representative to be the front line contact via email and phone to our customers (consumers, lawyers/law firms). This position will be responsible for answering incoming calls, maintaining customer live chats and responding to emails in a friendly and timely manner.

Responsibilities:

  • Assist in responding to email and phone inquiries from lawyers and consumers with a positive attitude and quick response time
  • Troubleshooting and problem solving
  • Assist in implementing department goals and makes recommendations to management to improve efficiency and effectiveness
  • Support Customer Care Manager in daily tasks
  • Assist with data entry as needed

Qualifications:

  • Minimum of 2 years experience in an online and/or phone customer service role
  • Experience dealing with difficult customers in a professional, patient manner
  • Ability to work independently but have good instincts about escalating and prioritizing
  • Strong problem solving skills
  • Strong written and verbal communication skills
  • Solid computer experience, including internet and Excel
  • Experience with ZenDesk a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Content Coordinator

Are you interested in web marketing? Is writing one of your core skills? Avvo is looking for a content coordinator to join our content strategy team. You will generate content, help us manage our editorial calendar and balance search engine optimization (SEO), business, and user needs in order to build the Avvo brand and encourage conversion. Having some understanding of user experience and on-site SEO practices would be great, but is not as important as aptitude, attitude, and potential in the core disciplines of marketing, writing, and web technologies.

PLEASE TAKE NOTE that in addition to your resume, we’d like you to submit a demonstration of your writing skills using the following prompt. We’ve put together a few guidelines that are similar to those we use everyday. Please submit your article at the same time as your resume.

Topic: How to make your favorite coffee/tea

Audience: Someone looking for a new kind of coffee/tea

Key points to cover: What is your favorite coffee/tea, how to choose, how to make it, pros/cons of this approach. Length: 300 words.

Voice and tone guidelines:

  • Honest: Sensitive but not sappy, responsive but not alarmist.
  • Direct: To the point. Strive for clarity and directness by not adding complexity or unnecessary commentary (i.e. fluff).
  • Confident: Professional but not formal. Never sarcastic. Speak with authority, but be open to other opinions.
  • Accessible: Conversational but not intimate. Use plain language, but don’t erase technical language completely or talk down--we educate instead.

Job Responsibilities:

You’ll contribute to the production and optimization of content on Avvo.com. Every project is different, but this typically includes things like:

  • Conducting keyword research
  • Writing original copy and editing content to match the brand voice, tone, and style of Avvo.
  • Day-to-day project management of outsourced writers and editors.
  • Implementing SEO, navigation and usability recommendations in content management systems.
  • Using analytics programs to show the benefits of SEO campaigns and interpret that data to help your team understand the impact of your work.

You’ll support the content strategy team to understand their business goals, contribute to their strategy, and communicate successes and challenges.

  • The content team meets regularly to offer guidance and critique to each other. As part of this expect to hear direct feedback about your work and demonstrate improvement in response.

Education is one of our core values. You’ll need passion to fill in the gaps in your digital content knowledge (with lots of help from us). As you hone your SEO expertise, we’ll expect you to be a source of that expertise for our content and product teams.

The workload of a content coordinator is pretty evenly split between collaborating with other team members and working on solo projects. A positive attitude is a must, as is being equally comfortable working as part of a team and driving hard on-your-own projects.

Job Requirements:

  • Excellent organizational skills
  • Data analysis and critical thinking ability: you should be able to look at a set of data, draw conclusions about it, and communicate those conclusions.
  • Solid understanding of marketing concepts and best practices.
  • Writing skills: fundamentals like grammar and spelling are a given but you will also need to be able to write persuasive marketing copy and communicate effectively via email.
  • Ease in communication: you don’t have to be a great public speaker but you should have good interpersonal and verbal communication skills.
  • Juggle multiple projects, stakeholders, and deadlines with aplomb.
  • Aggressive and enthusiastic learning: learn fast, be proactive, and contribute enthusiastically.
  • Drive to meet deadlines, no matter what it takes, whether working independently or as part of a team.
  • Flexibility: the search marketing and content landscape moves fast–the right candidate will adapt well to change and respond quickly to feedback.
  • A good balance of a creative spirit and an analytical mind.

Education and/or Experience:

  • B.A in English, creative writing, journalism, marketing, or a related field
  • If you don’t have a marketing degree, you should have some experience with sales, marketing, advertising, or public relations.
  • No SEO experience necessary. We will train you to support projects and advance your skills until you can take ownership of your own campaigns.
  • Experience writing web content like blogs, long-form articles, and PR or marketing copy
  • Experience leading or managing many projects from beginning to end.
  • Be a citizen of the web. We spend most of our days online; you should have an enthusiasm for the internet and have already spent some time building a web presence.
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint. If you hate spreadsheets or Microsoft Excel, this is definitely not the job for you.

Nice to Have/Bonus Points:

  • Front-end web development (HTML/CSS) experience.
  • WordPress or other content management systems experience.
  • Experience with tools like Google Analytics and Google Webmaster Tools.
  • Experience with or understanding of SEO and internet marketing.
  • Experience with content marketing, graphic design, video production, photography, or offline marketing tactics.
  • A knack for using technology to make things more efficient, productive, and easier to use and share.
  • Experience with content strategy or UX

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Sales Recruiter

Avvo’s sales team is growing at hyper speed and we are in need of a kick-ass Sales Recruiter to join our HR/Talent Acquisition team. As a Sales Recruiter, you will work in conjunction with HR and Sales Management to build our Account Executive and Account Management team. We’re looking for someone who is willing to think outside the box, jump through the hoops and get the conversations started!

As an integral part of the HR team, you will be responsible for building an ongoing candidate pipeline through research and searches. There is a high focus on creatively sourcing active and passive candidates to create strong pipeline development.

Job Responsibilities:

  • Source and conduct introductory screens to determine cultural and positional fit
  • Creatively source and generate pipelines of candidates by utilizing a variety of search methods (i.e. internal database, job boards, networking, internet searches, organizations, etc.)
  • Work with HR to provide a flawless candidate experience from phone screen to offer letter
  • Participate in sales meetings to improve candidate recruiting pipeline and processes
  • Utilize social media recruiting strategies to attract candidates to Avvo
  • Track metrics and use data for the analysis of sourcing efforts
  • Perform special projects and other duties as assigned

Required Skills/Experience:

  • 1+ year(s) of experience in a corporate or staffing agency environment with a focus on inside sales positions
  • A “go-getter” attitude; someone who can work in a fast-paced, constantly evolving environment and seamlessly shift based on changing priorities
  • Detail-oriented problem-solver with a passion to contribute to the HR/Recruiting organization at Avvo
  • Strong attention to detail with excellent prioritization skills
  • Team player with a high-sense of urgency and motivation to see the team succeed, while also comfortable working independently
  • Intermediate Microsoft Office skills required
  • Strong written and verbal communication skills
  • Previous sourcing skills required (an understanding of Boolean search, LinkedIn Recruiter, ATS systems and knowledge of current sourcing trends

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Technical Recruiter

Avvo is looking for a Technical Recruiter to support our technology and R&D team growth. This individual will be responsible for working with hiring managers from a recruiting and strategic standpoint.

Who You Are:

  • A driven full-cycle Recruiter who is passionate about sourcing, candidate engagement and closing positions to grow Avvo
  • Quick to acclimate to the business needs behind every Avvo position; someone with strong interpersonal skills to work with all technical hiring managers and collaborate with HR
  • A credible resource and go-to for your technical audience. Are you comfortable “talking dev" or do you just throw around keywords you’ve memorized? (P.S. We hope for the former, not the latter!)
  • A strong Boolean searcher who can multi-task on posting, sourcing and driving engagement with passive candidates
  • Representation of Avvo’s personality from position conception to placement – “honest, fearless, human"

A Successful Candidate:

  • You have excellent interpersonal skills and are able to connect and build relationships with the elusive technical community
  • You are organized, work with a strong sense of urgency and can quickly prioritize when presented with a list of all ‘top priority’ situations
  • You hold the strong communication skills and business acumen necessary to interact with candidates, hiring managers and senior leaders within the technology organization
  • You provide a high touch experience with candidates and hiring managers alike. You don’t let things fall through the cracks and are extremely diligent about follow up
  • You are a strong team player, a self-starter, have an entrepreneurial spirit and are a problem solver at heart

Qualifications:

  • BA/BS Degree required
  • In-house recruiting experience required
  • Minimum 2 years in a recruiter function; technical recruiting experience a huge plus
  • Successful history sourcing passive candidates in and out of the state
  • Technology proficient; you know the basics and can pick up new systems/processes seamlessly
  • Previous experience with Applicant Tracking Systems a plus
  • Recruiting experience for start-ups and/or technology companies preferred

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Corporate Recruiter

Avvo is looking for a junior Corporate Recruiter to help support our corporate, marketing, product and sales growth. This individual will partner with our existing recruiting team and be responsible for reviewing resumes, sourcing candidates and providing interview support to our existing Corporate Recruiter and Hiring Managers.

Who You Are:

  • A driven individual who is passionate about delving further into recruiting - you want to understand the strategic aspect of hiring and make a big impact on the success of an organization
  • Quick to acclimate to the business needs behind every Avvo position; someone with strong interpersonal skills to work with the Corporate Recruiter, Recruiting Coordinator and hiring managers
  • Someone stepping into the prime of their career; you have the aptitude to multi-task on posting, sourcing and driving engagement with passive candidates
  • Representation of Avvo’s personality from position conception to placement – “honest, fearless, human"

A Successful Candidate:

  • You have excellent interpersonal skills and are able to connect and build relationships with the elusive technical community
  • You are organized, work with a strong sense of urgency and can quickly prioritize when presented with a list of all ‘top priority’ situations
  • You hold the strong communication skills and business acumen necessary to interact with candidates, hiring managers and senior leaders within the technology organization
  • You provide a high touch experience with candidates and hiring managers alike. You don’t let things fall through the cracks and are extremely diligent about follow up
  • You are a strong team player, a self-starter, have an entrepreneurial spirit and are a problem solver at heart

Qualifications:

  • BA/BS Degree required
  • Familiarity with the recruiting function and processes
  • Previous experience in Human Resources or Recruiting required
  • Technology proficient; you know the basics and can pick up new systems/processes seamlessly
  • Previous experience with Applicant Tracking Systems a plus
  • Recruiting experience for start-ups and/or technology companies preferred

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Human Resources Generalist

Are you looking for an opportunity to spread your HR wings with a fast growing company? With over 300 employees and counting, it is time for us to expand our HR team. This is a great opportunity to support a changing culture and own and initiate programs across the organization. This position reports to Avvo’s HR Manager.

Key Responsibilities:

  • Working closely with the HR Coordinator, administer all health and welfare programs including all insurance plans, COBRA, flexible spending, FMLA, retirement plans, etc. Assist in open enrollment coordination, new hire education and eligibility determination. Be an expert for all employee questions about benefits plans and compliance. Respond to and escalate benefit issues as necessary.
  • Work with Payroll to make sure that all new hire, terminations and employee changes are entered accurately and timely into ADP and that nothing falls through the cracks.
  • Facilitate orientations on a regular basis. Continue to streamline and build upon the onboarding process adding programs and a fresh perspective as necessary.
  • Maintain and ensure integrity of personnel files, processes and policies, and maintain records and policies in accordance with state and federal laws. Keep current on recent federal, state, and municipal law changes that affect Avvo.
  • Function as a resource to employees for HR issues. Provide advice and consultation employees on a variety of routine as well as complex employee relations issues.
  • Build and champion a successful recognition program across the organization that helps support Avvo’s culture. Work closely with the company’s activity committee to plan and facilitate company events and activities. Help to continue to develop a positive environment that fosters employee engagement and retention.
  • Work closely with the HR Manager on our monthly performance process and system. Help to keep everyone engaged and trained on the system and work towards 100% participation.
  • Process all employee terminations accurately and in a timely manner making sure all interested parties have been communicated to. Share findings from the exit interviews with the HR Manager as necessary. Continue to find ways to streamline the process.

Qualifications:

  • 3-5 years working in a Human Resources role
  • Experience creating and/or owning recognition and culture programs
  • Working knowledge of affirmative action plans and EEOC regulations
  • Comfortable with FLSA guidelines and assessing positions
  • Excellent interpersonal skills
  • Desire to work in an environment of rapid growth, where there is an opportunity to update and build systems and processes
  • General knowledge of employment laws and practices
  • Ability to work independently and manage multiple priorities
  • Great attention to detail
  • Familiarity with ADP systems preferred

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Sr. Graphic Designer, Marketing

Avvo is looking for a Graphic Designer to lead our internal creative studio for marketing communications. This position serves as a hand-on Designer who will also art direct and mentor Junior Designers.

Responsibilities:

  • Design and produce a range of print and interactive projects including posters, advertisements, direct mail, event assets; including tradeshow booths, landing pages, microsites, and web graphics.
  • Be the brand ambassador for marketing creative; ensure consistency at all marketing touch points.
  • Manage project workflows while coordinating with project teams and management on schedules, requirements, goals and assignments.
  • Art direct and ensure high standards are met in all creative production.

About You:

  • Consumer Marketing experience
  • Excel at brainstorming, ideation and other problem-solving skills with ability to effectively communicate vision with the team
  • Experience working with copywriters and content strategists; ability to visually tell a story that reinforces key messaging and value propositions.
  • Highly organized ,detail-oriented, resourceful and excellent follow-through.
  • Able to work independently as well as collaboratively with seasoned creative and marketing teams.
  • Strong project management skills
  • Desire to grow your role and lead a team as the company expands

Experience and Education:

  • 4+ years of experience in digital marketing and graphic design.
  • BA/BS degree in Graphic Design, Communication Design, or equivalent experience
  • Adobe Creative Suite
  • Basic understanding of HTML/CSS

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Linux DevOps Engineer

Avvo is expanding its Dev Ops team to support the growing infrastructure of our organization! The Linux DevOps Engineer will focus on enhancing the performance and reliability of our services with exceptional knowledge of web-service scaling best practices. Our ideal candidate has strong working knowledge of MySQL, particularly replication and high availability configuration. This position will report to the DevOps Lead and will be secondary on-call escalation, supporting the primary on-call with more severe issues.

Position Requirements:

  • 5+ years of experience administrating Linux Servers (Ubuntu or Debian preferred)
  • Experience with MySQL, including replication
  • Cisco Switch and Firewall configuration
  • Experience with Chef, Puppet or similar system deployment framework
  • Knowledge of BASH scripting
  • Confident in either Ruby or Python
  • Comfortable with network configuration and management
  • Previous experience supporting and working closely with developers

Bonus Experience:

  • Ruby Programming
  • Ruby on Rails administration
  • Knowledge of Solr, Redis and/or Memcached
  • Setup or administration of Open Stack

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Developer

We're looking for great software developers to help us connect people with the legal help they need.

About You:

  • 3+ years of web development experience (in frameworks such as Rails, Django, node.js, Angular, Boostrap).
  • Strong CS fundamentals: A good knowledge of data modeling, object-oriented design, and algorithms.
  • You've worked closely with non-devs (designers, PMs, user researchers, etc.) to ship a great product.
  • You want to grow, and you're constantly finding small ways to improve all the work you do.
  • You love to mentor and be mentored. You live by the philosophy that everyone has something to teach you.
  • You're addicted to shipping, solving problems, and making everything better.

Ideally, you'd have:

  • Contributions to open-source projects.
  • A BS in Computer Science (or a related field).
  • Experience shipping web applications in Ruby/Rails.
  • A passion for quality. You take pride in keeping your bug count low and your Code Climate score high.
  • A strong focus on the people who use your software. Even when it makes things harder to build.

About the team:

  • We mostly run on Rails, but have brought in technologies like Go, Angular.js, Scala, and Sinatra. We're open to using the right technologies for what we build.
  • We iterate quickly, and ship multiple times a day.
  • We work in small teams with product managers and designers, and help shape the products we'll be building from day 1.
  • We have a strong tradition of supporting open source. Projects like resque_scheduler, robut, resque_unit, and jsonapiclient were all extracted from our codebase, and we've contributed patches back to Rails.

Right now, you have an opportunity to join the team while it’s still on the small side, and grow your career faster than you would at almost any other company. You'll be able to help shape our dev organization and define our culture.

Companies in our position are rare, and joining a company like ours will be one of the most memorable parts of your life.

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

UI Developer

We’re in the process of redesigning our entire site and are looking for a UI developer to help us. We’re constructing a new visual framework from the ground up—and you’ll be one of its chief architects.

You’ll work closely with our design team as we develop new web components for our site using HTML, CSS, and JS. You’ll face challenges in maximizing each component’s flexibility and versatility, while also considering established patterns and impacts to other components in the larger framework.

In this position, you will:

  • Help visual and UX designers with the technical considerations of new designs.
  • Build reusable components using HTML, SASS, and JS, focusing on flexibility and maintainability.
  • Document these components and work with application developers to get them on our website.

To do well, you’ll need:

  • A passion for building exceptional user experiences.
  • Strong HTML, CSS, and JavaScript experience.
  • Experience with a CSS preprocessor—we use SASS and make extensive use of its features.
  • Familiarity with a front-end framework, such as Bootstrap or Foundation.
  • Enthusiasm for learning about new technologies and best practices and sharing them with your colleagues.

Bonus Points for:

  • A degree in human-computer interaction, computer science, graphic design, or equivalent
  • Familiarity with Ruby / Rails (if not, we’ll teach you)
  • Experience with front-end MVC frameworks, e.g. Angular, Backbone, Meteor

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Test Engineer

Avvo is looking for a Software Test Engineer to partner with existing development, design and product teams in the creation and execution of a new product for 2015.

Responsibilities:

  • Ownership of testing in an important new business unit
  • Working as an integral part of multi-discipline software SWAT team
  • Review / Edit / Author test plans / specifications
  • Triage of new bugs and review of old bugs
  • Rapid testing for immediate deployments
  • Overview / auditing of offshore testing needs

Requirements:

  • Overall software testing experience 3+ years (STE or SDET)
  • Experience writing test cases and test plans
  • Experience reporting bugs
  • Great communication skills - written and verbal
  • SQL
  • BA/BS degree in Computer Science, Information Technology, a related field or equivalent experience

Nice to have:

  • Internet/Web industry testing experience (bonus points for eCommerce experience)
  • Mobile app testing
  • Advanced SQL
  • Some experience writing code (bonus points for Rails / Ruby)
  • Experience with test automation frameworks (bonus points for Selenium)
  • Experience with security Testing

Your past experience is important, but not as important as your motivation and creativity. We will provide the environment and the guidance needed to grow your skill set!

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Help Desk Specialist

Avvo is looking to expand its Helpdesk team! The Senior Helpdesk Specialist is responsible for troubleshooting and maintaining the corporate desktops and laptops in use by Avvo. Our ideal candidate will be well versed in Windows and Mac OS X technical support, able to replace internal computer components, experienced in managing Active Directory users, and exceptional multi-tasking capabilities.

Responsibilities:

  • Field incoming help requests from end users via ticketing system, telephone or walk-up in a courteous manner
  • Ability to prioritize and schedule tasks in a high-volume environment. Escalate problems (when required) to the appropriate resource
  • Build rapport and elicit problem details from employees of varying levels of technical knowledge
  • Record, track, and document the help desk problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Diagnose and resolve unique, non-recurring problems
  • Set-up complete computer systems for new employees, from image to employee desk
  • Provide support for mixed platform environment: Win7, Mac OS, Android, IOS, tablets, laptops, desktops and VOIP phone system
  • Have the ability to work with DevOps team to ensure optimal operations on all systems
  • Support of Audio/Video for meetings, conference rooms and company events with all levels of staff
  • Train end users on software and various other applications and hardware
  • Able to lift up to 50 lbs.

Minimum Technical Qualifications:

  • 3+ years of experience in a corporate Helpdesk team environment
  • Previous experience with setup, configuration, troubleshooting of Windows and MAC OS desktop/laptop hardware and software
  • Knowledge of various email clients and productivity software
  • Knowledgeable in Active Directory, DNS, DHCP, Group Policy, NTFS share permissions, Google Apps a plus
  • Excellent written e-correspondence and verbal communication skills
  • SCCM administration experience a plus
  • VBA/Powershell Scripting experience a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Business Analyst

Avvo is seeking an experienced professional with a proven track record of success in business analysis. You are an organized self-starter with a keen business sense who loves digging into data to understand trends and performance. You have SQL query and excellent Excel and Tableau skills and the ability to analyze data to identify opportunities for growth and effectively communicate them internally. You are also a team player, excel in a fast-paced environment and want to join a company with significant growth potential and the opportunity to continue to build your skills.

Primary Responsibilities:

  • Support business units, marketing and product management in the development of strategic shortand longterm performance models
  • Work with data science team to analyze traffic and advertising inventory growth and serve as a conduit between sales, product and marketing to maximize growth opportunities
  • Work with the data science team to develop and measure performance of marketing initiatives, including TV advertising and online marketing campaigns
  • Perform analysis and modeling for partnership opportunities
  • Develop dashboards and reports that enable stakeholders to effectively track key performance indicators such as ROI, traffic, product adoption and revenue growth as well as the key growth triggers and trends
  • Deliver presentations to senior leadership on performance vs. goals
  • Perform ad hoc modeling, reporting and business analysis related to existing and potential new products

Qualifications:

  • 5+ years’ business and/or financial analyst experience
  • 2+ years’ experience in online marketing or ecommerce is a big plus
  • Bachelor’s degree in business, finance or related field; MBA a plus
  • SQL query skills and expertise with Excel and Tableau
  • Experience with search marketing and web site analytics platforms such as Google Analytics
  • Excellent project management, verbal and written communication and presentation skills
  • Demonstrated ability to thrive in a fast-paced environment and enjoys rolling up sleeves and working with fellow team members to get the job done

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Head of Growth Marketing

We're looking for a growth marketing rock star to bring Avvo to the masses. As head of growth marketing, you will be responsible for designing, deploying and analyzing a variety of data-driven marketing strategies – both online and offline – that drive growth in consumer traffic, retention and revenue.

The right person will be passionate about generating growth and results – as well as the data required to get there. He or she is also comfortable in an "all hands on deck" environment, thinks creatively, is fearless about experimenting and loves motivating cross-team groups to solve big problems.

As the Head of Growth Marketing you will:

  • Strategize on ways to increase user acquisition, conversion, and retention that meet or exceed goals
  • Launch, manage and optimize omni-channel, metrics-driven acquisition campaigns, leveraging a wide-variety of channels, including online media, social, mobile partner marketing, content partnerships and offline events.
  • Prioritize growth initiatives leading to the greatest returns for the company
  • Interpret large sets of data to determine hypotheses and experiments to test
  • Work closely with the product growth team to identify and maximize levers for driving user acquisition & retention
  • Manage a suite of digital marketing tools to determine efficacy of campaigns and work with the data team and analysts to develop automated reports that provide insights and measure performance
  • Oversee a street team of brand ambassadors and user-centric events
  • Work across the company, including product, engineering, finance and sales, to identify growth opportunities and implement the tools necessary to capitalize on them
  • Effectively community growth performance by channel to senior leadership and across the company

Requirements:

  • At least 7 years of data analytics and digital marketing, growth marketing experience
  • Roll up your sleeves, get it done attitude
  • Quantifiable success from previous experience must be able to show how you iterated a variety of marketing experiments that resulted in traffic and user growth – as well as detail those experiments that didn’t work
  • Proven ability to manage and motivate teams – both direct reports and cross-team
  • Demonstrated analytical rigor: you MUST have deep experience in quantitative analysis
  • Track record of proposing innovative and creative solutions to challenging problems

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Product Manager

We are looking for a passionate Product Manager to drive new product initiatives that will propel our growth to the next level. The ideal candidate is both strategic and detail oriented, and has a great blend of both business and technical experience.

Responsibilities:

  • Define and prioritize business requirements for new products and enhancements by conducting consumer research, competitive analysis, and data mining exercises.
  • Drive a solution set across teams (primarily UI Designers, Engineering, and Marketing) through business requirements, product contracts, and market positioning.
  • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance business needs versus technical constraints, and maximize business benefit while ensuring consistent customer experiences.
  • Conduct business analysis, including forecasting, monitoring, and reporting business KPIs.
  • Evaluate potential partner relationships for the products.

Requirements:

  • A strong background (5+ years) in consumer facing web product management and/or technical program management.
  • Sound business judgment, high degree of creativity and innovation with proven ability to influence others.
  • Strong analytical thinking skills are critical to success in this position. Must be able to use hard data and metrics to back up assumptions and feature concepts.
  • Experience being a product owner in an Agile environment.
  • Knowledgeable in UX best practices and latest web technology trends.
  • Experience in developing UGC and/or social media site is a big plus.
  • Formal computer science background or equivalent a plus.
  • A bachelor's degree is required

About Avvo:

  • We value driven, out-of-the-box, high-performing people with a passion for our users and technology
  • We strive to attract the best and brightest – and continuously foster and develop our existing talent
  • Avvo uses whatever tools and technologies are deemed best for the situation; don’t know something? Come and learn.
  • We live by our values – we’re transparent. We’re daring but smart
  • We believe in growth: for our business, the user and our people. You’ll constantly teach and be taught at Avvo.

In addition to our unbeatable culture, we offer highly competitive pay, an amazing benefit package (we pay 100% of our employee premium costs and 50% of their dependents - plus 100% of your medical deductible), three weeks of vacation your first year (with time to actually use it) - and more!

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Account Executive (Inside Sales Representative)

We are currently looking for stellar Inside Sales people to further develop our sales function. This position will grow Avvo’s product sales (advertising, websites, and software) markets and be a major contributor in building our business.

Key Responsibilities:

  • Heavy outbound calling to attorneys and legal firms.
  • Develop prospects through cold-calling, networking and marketing opportunities.
  • Present Avvo advertising solutions and software products to potential clients.
  • Negotiate and close sales opportunities.
  • Meet and exceed activity and revenue goals.

Qualifications:

  • Must have 3-5 years in a full cycle Inside Sales role.
  • Proven track record of driving revenue as a top producer.
  • Demonstrated ability to manage negotiations and close transactions.
  • Advertising, Software or Online B2B sales preferred.
  • BA/BS Preferred
  • Start-up experience a plus

Compensation:

$32,000 - $48,000 base salary plus commissions (average commissions range from $5,000 - $10,000 per month)

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to salesjobs@avvo.com mentioning the position in the subject.