Jobs hero banner s12@2x cd8472236b72a0c44dca43674297328be00bdce63bfcc185d140841d2f176f09

Smart, happy people    build amazing companies.

With this as our guide, we are committed to hiring the brightest minds that have both a bold entrepreneurial streak and a strong work ethic.

Open Positions

Ad Operations Analyst

Are you numbers-obsessed? Driven by a relentless commitment to detail? Enjoy working in a dynamic, fast-paced environment where you can have a direct impact on the future of a rapidly growing business? Then look no further. Avvo is currently seeking an Ad operations analyst to join our Ad Market Management team. This position will report to the Director, Business Operations and will be responsible for supporting key revenue generating initiatives by providing inventory, pricing and traffic management recommendations to cross-functional management teams. The right candidate will be exceptionally organized with the ability to manage multiple ongoing projects with rapidly altering priorities and tight deadlines.

Responsibilities:

  • Deliver revenue and/or acquisition goals through management of inventory and pricing new inventory. Secure inventory through on-going account management
  • Coordinate with SEM team to leverage revenue optimization
  • Evaluate market trends and provide analysis and recommendations to management
  • Provide meaningful performance reporting analysis to the executive team on market performance and long-term activity goals
  • Develop and drive sound recommendations/action plans based on insights from data analysis to optimize revenue
  • Provide technical QA support on custom programs and executions
  • Coordinate with other Avvo teams and functional areas to create and implement innovative business solutions aimed at building a strong market presence and attractive value propositions

Requirements:

  • Demonstrated understanding of market demand and supply dynamics
  • Possess the ability to understand and optimize yield strategies to drive revenue management and maximize business opportunities
  • Develop and present relevant and insightful analyses including performance analysis, market analysis, and competitor analysis and implement meaningful action plans based on the derived recommendations
  • Demonstrated ability to establish and adhere to priorities in a fast pace environment
  • High level of attention to detail and excellent organizational skills
  • Bachelor’s degree in Business Administration or a related field
  • 2+ years’ experience as a business analyst or in an operations role.
  • Intermediate/Advanced Proficiency in MS Excel
  • Experience using SQL and Tableau is a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Insights Analyst

Avvo is looking for an Insights Analyst to join our growing Data Analytics team. This position will report to the Director, Advanced Analytics & Data Science and will be responsible for partnering with our Product team to identify key trends and opportunities for organizational and product growth.

Responsibilities:

  • Apply your expertise in quantitative analysis and data mining to identify trends and new opportunities
  • Develop best practices for product instrumentation and experimentation, and communicate those to product and engineering teams
  • Work closely with product teams to drive product innovation through actionable analytics
  • Answer product questions by using appropriate statistical techniques on available data
  • Analyze and interpret the results of product experiments and a/b testing
  • Drive the collection of new data and the refinement of existing data sources

Position Requirements:

Necessary:

  • Quantitative Degree (Mathematics, Computer Science, Engineering, Statistics, etc.)
  • 3+ years post-academic experience
  • Highly proficient in SQL
  • Proficient in statistics
  • Ability to communicate complex quantitative analyses in a clear, precise, and actionable manners to audiences as varied as data scientists and executives
  • Able to investigate both data and business processes

Nice to Have:

  • Experience with click stream data (raw web analytics data), knowledge of of HTML, JavaScript, and URL structures
  • Machine learning knowledge (applying statistics to large datasets)
  • Knowledge of R, Python, or similar
  • 5+ years experience as a Product Analyst or relevant role
  • MBA

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Data Scientist

Avvo is looking for a Data Scientist to drive overall business growth through trend analysis and market opportunities. This is a new position and will report to the Director, Advanced Analytics & Data Science.

Responsibilities:

  • Apply your expertise in quantitative analysis and data mining to identify trends and new opportunities
  • Develop best practices for product instrumentation and experimentation, and communicate those to product and engineering teams
  • Work closely with product teams to drive product innovation through actionable analytics
  • Answer product questions by using appropriate statistical techniques on available data
  • Analyze and interpret the results of product experiments and A/B testing
  • Drive the collection of new data and the refinement of existing data sources

Position Requirements:

Necessary:

  • Quantitative Master's degree (Mathematics, Computer Science, Engineering, Statistics, etc.)
  • 5+ years experience as a Product Analyst or relevant role
  • Highly proficient in SQL
  • Highly proficient in statistics (with strong expertise in machine learning)
  • Knowledge of R, Python or similar
  • Ability to communicate complex quantitative analyses in a clear, precise and actionable manners to audiences as varied as data scientists and executives
  • Independent, investigative mindset. Demonstrate ability to complete analytics projects with minimal direction

Nice to Have:

  • Experience with click stream data (raw web analytics data), knowledge of of HTML, JavaScript, and URL structures
  • Hadoop knowledge
  • MBA

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Sr. Insights Analyst

Position is for a senior-level Marketing Data guru to lead the discipline of using analytics and data to make Avvo’s marketing more effective.

Curiosity, creativity and a hint of mad scientist are needed for this varied role. We are looking for someone with proven experience in Marketing Mix Modeling and attribution models. The right person for this job will rise far above normal “analyst” parameters and lead business growth with new ideas and hypotheses born out of observations from both data AND business experience. This person won't just answer the “what if” questions – he or she will ask them of our business – What insights can we find from internal data to inform new approaches?

As the Senior Data Analyst for Marketing, you are responsible for:

  • Building, managing and refining marketing mix models to retrospectively measure the financial impact of mass advertising and growth marketing spend, and inform volume and mix of future spend
  • Analyze the interaction between mass advertising and direct channels
  • Calibrate the marketing mix models through carefully designed experiments
  • Leading and developing analysis and models in:
    • Marketing ROI modeling/Marketing Mix Modeling
    • Statistical modeling including, but not limited to, generalized regression and time-series analysis
    • Forecasting and modeling business performance
    • Multi-channel advertising performance
  • Optimization of digital media and digital attribution
  • Report generation and creation of highly visual and readable insights
  • Dashboard design and maintenance

Requirements:

  • 8+ years of hands-on marketing analytics and digital analytics experience
  • Fluency and proven experience with offline advertising campaign measurement, including Marketing Mix Modeling and Ad Stock methodology
  • Experience working with large and complex datasets, optimizing them for analysis and modeling
  • Passion for business and marketing analytics and using data to identify growth opportunities
  • Deep modeling skills around marketing ROI and digital analytics – including channel attribution models
  • Demonstrated success at finding business-changing insights from existing or new data sources, delivered with a strong communication style.
  • An MBA or graduate degree in statistics is strongly preferred

Required Skills:

  • Statistical analysis and modeling with SPSS, SAS or R
  • SQL (MS SQL Server / Access)
  • Dashboard software such as Tableau
  • Strong communication skills
  • Ability to analyze data and see the trends and insights others don’t spot
  • Knowledgeable about digital data and metrics
  • Strong Excel and PowerPoint skills

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Big Data Engineer

Avvo is looking for a Big Data Engineer to join its BI/Data Warehouse team. This position will be responsible for building next generation Business Intelligence solutions using Big Data technologies such as Hadoop and Spark. You will be delivering actionable intelligence and present them through rich visualization. The ideal candidate will also have familiarity integrating SaaS platforms (like AdWords, Google Analytics, Sales Force, Exact Target)

Core Qualifications:

  • BS in Computer Science, or similar technical field.
  • 4+ years of related work experience (data engineering or data warehousing)
  • Strong experience in SQL programming
  • Strong problem solving and data analysis skills
  • Experience in designing and deploying production supported dimensional models, star schemas, and/or data marts.
  • 2+ years of experience with Hadoop specifically with Hive

Preferred Qualifications:

  • Experience with Impala and passion for latest technologies, particularly Spark strongly preferred
  • 2+ years of experience with high-level programming languages (Java, Python, Scala strongly preferred)
  • 1+ years of experience in report building, dashboard on Tableau

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Developer - Infrastructure/Data

Avvo is looking for passionate developers to work on our Big Data pipeline. You will work with a smart, driven team to transform Big Data into applications and services that help delight, connect, and inspire users. In this role you have the opportunity to solve complex problems with the latest open source technologies.

Core Qualifications:

  • 2+ years proven experience building, debugging, and optimizing complex distributed systems or backend services.
  • Craftsmanship in distributed or data flow programming (Spark preferred, Cascading/Scalding, Crunch) with a preference towards Scala.
  • Hunger for latest open source platform is a must.
  • Collaborative, quick to learn and a drive for results with the balance between quality and quantity.

Preferred Qualifications:

  • Understand and deliver results with reliability, scale and performance optimizations.
  • Demonstrated history working with open source projects.
  • Established history with Big Data technologies. Production engineering with Hadoop ecosystem, BDAS applications strongly preferred. (HBase, Spark/MLlib/GraphX, Kafka)

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Data Acquisition Technician

Avvo seeks an experienced data entry person to join our thriving, busy Customer Care team! Successful candidates have great attention to detail, a strong ability to multi-task and enjoy learning and working with technology. The ideal candidate would also enjoy working with a small group of like-minded people, in a collaborative, friendly and relaxed atmosphere.

Responsibilities:

  • Input and manage large amounts of information
  • Quality control own and others' work
  • Meet data entry goals for quantity and quality

Qualifications:

  • Minimum of 2 years of experience with data entry and/or administrative work
  • Attention to detail and accuracy in data entry
  • Intellectual curiosity
  • Strong Internet research skills
  • Ability to work on a computer for extended amount of time and stay focused on repetitive tasks
  • Basic knowledge of word processing and spreadsheets (Excel)
  • Solid references
  • Legal office experience or domain knowledge a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Content Coordinator

Are you interested in web marketing? Is writing one of your core skills? Avvo is looking for a content coordinator to join our content strategy team. You will generate content, help us manage our editorial calendar and balance search engine optimization (SEO), business, and user needs in order to build the Avvo brand and encourage conversion. Having some understanding of user experience and on-site SEO practices would be great, but is not as important as aptitude, attitude, and potential in the core disciplines of marketing, writing, and web technologies.

PLEASE TAKE NOTE that in addition to your resume, we’d like you to submit a demonstration of your writing skills using the following prompt. We’ve put together a few guidelines that are similar to those we use everyday. Please submit your article at the same time as your resume.

Topic: How to make your favorite coffee/tea

Audience: Someone looking for a new kind of coffee/tea

Key points to cover: What is your favorite coffee/tea, how to choose, how to make it, pros/cons of this approach. Length: 300 words.

Voice and tone guidelines:

  • Honest: Sensitive but not sappy, responsive but not alarmist.
  • Direct: To the point. Strive for clarity and directness by not adding complexity or unnecessary commentary (i.e. fluff).
  • Confident: Professional but not formal. Never sarcastic. Speak with authority, but be open to other opinions.
  • Accessible: Conversational but not intimate. Use plain language, but don’t erase technical language completely or talk down--we educate instead.

Job Responsibilities:

You’ll contribute to the production and optimization of content on Avvo.com. Every project is different, but this typically includes things like:

  • Conducting keyword research
  • Writing original copy and editing content to match the brand voice, tone, and style of Avvo.
  • Day-to-day project management of outsourced writers and editors.
  • Implementing SEO, navigation and usability recommendations in content management systems.
  • Using analytics programs to show the benefits of SEO campaigns and interpret that data to help your team understand the impact of your work.

You’ll support the content strategy team to understand their business goals, contribute to their strategy, and communicate successes and challenges.

  • The content team meets regularly to offer guidance and critique to each other. As part of this expect to hear direct feedback about your work and demonstrate improvement in response.

Education is one of our core values. You’ll need passion to fill in the gaps in your digital content knowledge (with lots of help from us). As you hone your SEO expertise, we’ll expect you to be a source of that expertise for our content and product teams.

The workload of a content coordinator is pretty evenly split between collaborating with other team members and working on solo projects. A positive attitude is a must, as is being equally comfortable working as part of a team and driving hard on-your-own projects.

Job Requirements:

  • Excellent organizational skills
  • Data analysis and critical thinking ability: you should be able to look at a set of data, draw conclusions about it, and communicate those conclusions.
  • Solid understanding of marketing concepts and best practices.
  • Writing skills: fundamentals like grammar and spelling are a given but you will also need to be able to write persuasive marketing copy and communicate effectively via email.
  • Ease in communication: you don’t have to be a great public speaker but you should have good interpersonal and verbal communication skills.
  • Juggle multiple projects, stakeholders, and deadlines with aplomb.
  • Aggressive and enthusiastic learning: learn fast, be proactive, and contribute enthusiastically.
  • Drive to meet deadlines, no matter what it takes, whether working independently or as part of a team.
  • Flexibility: the search marketing and content landscape moves fast–the right candidate will adapt well to change and respond quickly to feedback.
  • A good balance of a creative spirit and an analytical mind.

Education and/or Experience:

  • B.A in English, creative writing, journalism, marketing, or a related field
  • If you don’t have a marketing degree, you should have some experience with sales, marketing, advertising, or public relations.
  • No SEO experience necessary. We will train you to support projects and advance your skills until you can take ownership of your own campaigns.
  • Experience writing web content like blogs, long-form articles, and PR or marketing copy
  • Experience leading or managing many projects from beginning to end.
  • Be a citizen of the web. We spend most of our days online; you should have an enthusiasm for the internet and have already spent some time building a web presence.
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint. If you hate spreadsheets or Microsoft Excel, this is definitely not the job for you.

Nice to Have/Bonus Points:

  • Front-end web development (HTML/CSS) experience.
  • WordPress or other content management systems experience.
  • Experience with tools like Google Analytics and Google Webmaster Tools.
  • Experience with or understanding of SEO and internet marketing.
  • Experience with content marketing, graphic design, video production, photography, or offline marketing tactics.
  • A knack for using technology to make things more efficient, productive, and easier to use and share.
  • Experience with content strategy or UX

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

SEO Marketing Coordinator

Avvo is looking for an Outreach Coordinator to connect people to the legal information they’re searching for. The coordinator is responsible for researching legal topics, building compelling content briefs, and conducting ongoing outreach projects.

Your Role:

Your primary role involves using email, social media, and telephone (yes, we still use those) to promote useful content. You’ll spend lots of time understanding the needs of Avvo’s user base and suggesting content ideas around these needs. As part of the product team, you’ll work alongside a diverse group of SEO experts, content strategists, and designers.

You’re great at setting and completing goals, but more importantly, you aren’t easily discouraged when obstacles get in the way. We’re tackling a big problem and hope you’ll work with us every step of the way.

Job Responsibilities:

  • You’ll contribute to outreach campaigns for Avvo. This typically includes things like:

    • Reaching out and building partnerships with organizations who can benefit from our content.
    • Conducting keyword research on relevant legal topics.
    • Pitching original copy/re-write ideas that balance user, SEO and marketing objectives.
    • Implementing search engine optimization recommendations in content management systems.
    • Using analytics programs to track the effectiveness of SEO campaigns.
  • You’ll regularly meet and communicate with content strategy and SEO teams to understand their needs, set goals, and communicate successes and challenges.

  • As you help Avvo hone their SEO efforts, we’ll expect you to become a source of expertise for our content strategy and SEO teams.

  • Leveraging research and feedback, make recommendations about what we can do next to help support business objectives.

  • A positive attitude is a must, as is being equally comfortable working as part of a team and driving hard on your own projects.

About You:

  • You have experience with principles of marketing where user experience, SEO and content strategy come together
  • You can communicate your ideas and objectives clearly in an email. Your grammar is appropriate and your tone is friendly and professional.
  • Ease in communication. You don’t have to be a great public speaker but you should have good interpersonal and verbal communication skills.
  • Quick learner the Internet moves fast and so do we. The right candidate will adapt well to change and respond quickly to feedback.
  • You’re great at identifying and recommending process improvements Drive to meet deadlines, no matter what it takes, whether working independently or as part of a team.
  • Your organizational skills are impressive and you love Excel
  • You appreciate small wins and don’t get discouraged easily
  • Flexibility: A good balance of a creative spirit and an analytical mind.

Necessary Experience:

  • Like we said, you’ll need a solid understanding of marketing concepts and best practices. If you don’t have a marketing degree, you should have some experience with sales, marketing, SEO, content strategy, advertising or public relations.
  • Be a citizen of the web. We spend most of our days online; you should have an enthusiasm for the internet and have already spent some time building a web presence.

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Technical Recruiter

Avvo is looking for a Technical Recruiter to support our technology and R&D team growth. This individual will be responsible for working with hiring managers from a recruiting standpoint and partnering with the Recruiting team to build the Avvo brand as we grow. Someone with a passion for sourcing is highly desired.

Who You Are:

  • A driven full-cycle Recruiter who is passionate about sourcing, candidate engagement and closing positions to grow Avvo.
  • Someone who is quick to acclimate to the business needs behind every Avvo position – see the unseen, hear the unspoken; we represent Avvo and our team first and foremost – let’s build upon our already great team.
  • An individual with strong interpersonal skills to work with all technical hiring managers and collaborate with Recruiting.
  • A credible resource and go-to for your candidates. We’re not looking for a “seller”, we’re looking for honest representation about life at Avvo and why we think it is is the best tech team in the nation.
  • A strong Boolean searcher who can multi-task on posting, sourcing and driving engagement with passive candidates
  • Representation of Avvo’s personality from position conception to placement – “honest, fearless, human"

A Successful Candidate:

  • You have excellent interpersonal skills and are able to connect and build relationships with the elusive technical community
  • You are organized, work with a strong sense of urgency and can quickly prioritize when presented with a list of all ‘top priority’ situations
  • You hold the strong communication skills and business acumen necessary to interact with candidates, hiring managers and senior leaders within the technology organization
  • You provide a high touch experience with candidates and hiring managers alike. You don’t let things fall through the cracks and are extremely diligent about follow up
  • You are a strong team player, a self-starter, have an entrepreneurial spirit and are a problem solver at heart

Qualifications:

  • BA/BS Degree required
  • In-house recruiting experience required
  • Minimum 2 years in a recruiter function; technical recruiting experience a huge plus
  • Successful history sourcing passive candidates in and out of the state
  • Technology proficient; you know the basics and can pick up new systems/processes seamlessly
  • Previous experience with Applicant Tracking Systems a plus
  • Recruiting experience for start-ups and/or technology companies preferred

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Human Resources Generalist

Are you looking for an opportunity to spread your HR wings with a fast growing company? With over 300 employees and counting, it is time for us to expand our HR team. This is a great opportunity to support a changing culture and own and initiate programs across the organization. This position reports to Avvo’s HR Manager.

Key Responsibilities:

  • Working closely with the HR Coordinator, administer all health and welfare programs including all insurance plans, COBRA, flexible spending, FMLA, retirement plans, etc. Assist in open enrollment coordination, new hire education and eligibility determination. Be an expert for all employee questions about benefits plans and compliance. Respond to and escalate benefit issues as necessary.
  • Work with Payroll to make sure that all new hire, terminations and employee changes are entered accurately and timely into ADP and that nothing falls through the cracks.
  • Facilitate orientations on a regular basis. Continue to streamline and build upon the onboarding process adding programs and a fresh perspective as necessary.
  • Maintain and ensure integrity of personnel files, processes and policies, and maintain records and policies in accordance with state and federal laws. Keep current on recent federal, state, and municipal law changes that affect Avvo.
  • Function as a resource to employees for HR issues. Provide advice and consultation employees on a variety of routine as well as complex employee relations issues.
  • Build and champion a successful recognition program across the organization that helps support Avvo’s culture. Work closely with the company’s activity committee to plan and facilitate company events and activities. Help to continue to develop a positive environment that fosters employee engagement and retention.
  • Work closely with the HR Manager on our monthly performance process and system. Help to keep everyone engaged and trained on the system and work towards 100% participation.
  • Process all employee terminations accurately and in a timely manner making sure all interested parties have been communicated to. Share findings from the exit interviews with the HR Manager as necessary. Continue to find ways to streamline the process.

Qualifications:

  • 3-5 years working in a Human Resources role
  • Experience creating and/or owning recognition and culture programs
  • Working knowledge of affirmative action plans and EEOC regulations
  • Comfortable with FLSA guidelines and assessing positions
  • Excellent interpersonal skills
  • Desire to work in an environment of rapid growth, where there is an opportunity to update and build systems and processes
  • General knowledge of employment laws and practices
  • Ability to work independently and manage multiple priorities
  • Great attention to detail
  • Familiarity with ADP systems preferred

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Facilities Manager

Avvo is looking for an experienced Facilities Manager to join our growing team. This is a great opportunity to create processes and policies to deliver a facilities environment which supports our creative and results-oriented team. The position reports to the CFO and will be responsible for managing day to day facilities operations and special projects. We currently have 300+ people, in two buildings in downtown Seattle. In response to our rapid growth, we will be relocating to a new HQ in downtown Seattle this December.

Responsibilities:

  • Manage day to day facilities operations for our corporate offices, acting as primary liaison with landlords, facilities vendors, subtenants and internal teams
  • Create and implement policies and procedures for security, safety, asset tracking and disaster recovery
  • Manage construction project, space planning and furniture selection for the new office space, creating an employee-friendly and productive environment
  • Prepare documents for maintenance and vendor selections, calculating and comparing costs for required goods and services to achieve maximum value
  • Develop and manage facilities operating and capital budget
  • Coordinate with HR for on-boarding, terminations, ORCA cards and fun committee events
  • Plan and execute move of 300+ people
  • Respond appropriately to emergencies or urgent issues as they arise

Desired Skills & Experience:

  • 5+ years of experience in corporate facilities management
  • Strong verbal and written communication skills
  • Experience with significant tenant improvement projects and office moves
  • High level of initiative with proactive and flexible approach to getting the job done
  • Project management and reporting
  • Budget creation and management
  • Highly proficient and comfortable leveraging technology to improve processes and results
  • Ability to read construction documentation, understand operation of HVAC Systems, electrical equipment, plumbing, and security systems

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Executive Assistant to the CEO

As Executive Assistant to Avvo’s Founder & CEO, you will help manage his professional life -- and a little bit of his personal life. Avvo is growing quickly and so are the complexities of our CEO’s day. You will report directly to our CEO and work with him to help our entire Senior Leadership Team perform at a higher level.

This is a great job, but it is not for the inexperienced. Our CEO needs an assistant who has worked with other C-level executives and understands how to make their days and weeks flow. Our CEO also needs someone who is strong enough to exercise independent judgment, including telling the CEO when he is wrong. You need to be able to handle confidential matters with discretion.

You will also serve as the primary point of contact for those looking to interact with our CEO. Consequently, you must have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.

The right EA will be able to help the CEO with a variety of special products (producing presentations, coordinating events, investigating new technology, etc.). You must enjoy these types of projects, which will come in all sorts of shapes and sizes. You must be versatile and able to handle a wide variety of activities at one time.

You must be able to work under pressure because some days get crazy. However, if you have a sense of humor and enjoy working in a creative, entrepreneurial environment, then Avvo is the place for you.

Requirements:

  • 5+ years of experience supporting C-level executive(s)
  • Excellent attention to detail
  • Strong interpersonal skills, both reading and writing
  • Confidence to interact and build relationships with senior people including our Senior Leadership Team, Board of Directors and our biggest customers
  • Tech-savvy, including experience with Apple products, Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat and social media platforms
  • A sense of humor
  • Bachelor's degree

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Sr. Graphic Designer, Marketing

Avvo is looking for a Graphic Designer to lead our internal creative studio for marketing communications. This position serves as a hand-on Designer who will also art direct and mentor Junior Designers.

Responsibilities:

  • Design and produce a range of print and interactive projects including posters, advertisements, direct mail, event assets; including tradeshow booths, landing pages, microsites, and web graphics.
  • Be the brand ambassador for marketing creative; ensure consistency at all marketing touch points.
  • Manage project workflows while coordinating with project teams and management on schedules, requirements, goals and assignments.
  • Art direct and ensure high standards are met in all creative production.

About You:

  • Consumer Marketing experience
  • Excel at brainstorming, ideation and other problem-solving skills with ability to effectively communicate vision with the team
  • Experience working with copywriters and content strategists; ability to visually tell a story that reinforces key messaging and value propositions.
  • Highly organized ,detail-oriented, resourceful and excellent follow-through.
  • Able to work independently as well as collaboratively with seasoned creative and marketing teams.
  • Strong project management skills
  • Desire to grow your role and lead a team as the company expands

Experience and Education:

  • 4+ years of experience in digital marketing and graphic design.
  • BA/BS degree in Graphic Design, Communication Design, or equivalent experience
  • Adobe Creative Suite
  • Basic understanding of HTML/CSS

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Linux DevOps Engineer

Avvo is expanding its Dev Ops team to support the growing infrastructure of our organization! The Linux DevOps Engineer will focus on enhancing the performance and reliability of our services with exceptional knowledge of web-service scaling best practices. Our ideal candidate has strong working knowledge of MySQL, particularly replication and high availability configuration. This position will report to the DevOps Lead and will be secondary on-call escalation, supporting the primary on-call with more severe issues.

Position Requirements:

  • 5+ years of experience administrating Linux Servers (Ubuntu or Debian preferred)
  • Experience with MySQL, including replication
  • Cisco Switch and Firewall configuration
  • Experience with Chef, Puppet or similar system deployment framework
  • Knowledge of BASH scripting
  • Confident in either Ruby or Python
  • Comfortable with network configuration and management
  • Previous experience supporting and working closely with developers

Bonus Experience:

  • Ruby Programming
  • Ruby on Rails administration
  • Knowledge of Solr, Redis and/or Memcached
  • Setup or administration of Open Stack

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Developer

We're looking for great software developers to help us connect people with the legal help they need.

About You:

  • 3+ years of web development experience (in frameworks such as Rails, Django, node.js, Angular, Boostrap).
  • Strong CS fundamentals: A good knowledge of data modeling, object-oriented design, and algorithms.
  • You've worked closely with non-devs (designers, PMs, user researchers, etc.) to ship a great product.
  • You want to grow, and you're constantly finding small ways to improve all the work you do.
  • You love to mentor and be mentored. You live by the philosophy that everyone has something to teach you.
  • You're addicted to shipping, solving problems, and making everything better.

Ideally, you'd have:

  • Contributions to open-source projects.
  • A BS in Computer Science (or a related field).
  • Experience shipping web applications in Ruby/Rails.
  • A passion for quality. You take pride in keeping your bug count low and your Code Climate score high.
  • A strong focus on the people who use your software. Even when it makes things harder to build.

About the team:

  • We mostly run on Rails, but have brought in technologies like Go, Angular.js, Scala, and Sinatra. We're open to using the right technologies for what we build.
  • We iterate quickly, and ship multiple times a day.
  • We work in small teams with product managers and designers, and help shape the products we'll be building from day 1.
  • We have a strong tradition of supporting open source. Projects like resque_scheduler, robut, resque_unit, and jsonapiclient were all extracted from our codebase, and we've contributed patches back to Rails.

Right now, you have an opportunity to join the team while it’s still on the small side, and grow your career faster than you would at almost any other company. You'll be able to help shape our dev organization and define our culture.

Companies in our position are rare, and joining a company like ours will be one of the most memorable parts of your life.

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

UI Developer

We’re in the process of redesigning our entire site and are looking for a UI developer to help us. We’re constructing a new visual framework from the ground up—and you’ll be one of its chief architects.

You’ll work closely with our design team as we develop new web components for our site using HTML, CSS, and JS. You’ll face challenges in maximizing each component’s flexibility and versatility, while also considering established patterns and impacts to other components in the larger framework.

In this position, you will:

  • Help visual and UX designers with the technical considerations of new designs.
  • Build reusable components using HTML, SASS, and JS, focusing on flexibility and maintainability.
  • Document these components and work with application developers to get them on our website.

To do well, you’ll need:

  • A passion for building exceptional user experiences.
  • Strong HTML, CSS, and JavaScript experience.
  • Experience with a CSS preprocessor—we use SASS and make extensive use of its features.
  • Familiarity with a front-end framework, such as Bootstrap or Foundation.
  • Enthusiasm for learning about new technologies and best practices and sharing them with your colleagues.

Bonus Points for:

  • A degree in human-computer interaction, computer science, graphic design, or equivalent
  • Familiarity with Ruby / Rails (if not, we’ll teach you)
  • Experience with front-end MVC frameworks, e.g. Angular, Backbone, Meteor

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Software Test Engineer

Avvo is looking for a Software Test Engineer to partner with existing development, design and product teams in the creation and execution of a new product for 2015.

Responsibilities:

  • Ownership of testing in an important new business unit
  • Working as an integral part of multi-discipline software SWAT team
  • Review / Edit / Author test plans / specifications
  • Triage of new bugs and review of old bugs
  • Rapid testing for immediate deployments
  • Overview / auditing of offshore testing needs

Requirements:

  • Overall software testing experience 3+ years (STE or SDET)
  • Experience writing test cases and test plans
  • Experience reporting bugs
  • Great communication skills - written and verbal
  • SQL
  • BA/BS degree in Computer Science, Information Technology, a related field or equivalent experience

Nice to have:

  • Internet/Web industry testing experience (bonus points for eCommerce experience)
  • Mobile app testing
  • Advanced SQL
  • Some experience writing code (bonus points for Rails / Ruby)
  • Experience with test automation frameworks (bonus points for Selenium)
  • Experience with security Testing

Your past experience is important, but not as important as your motivation and creativity. We will provide the environment and the guidance needed to grow your skill set!

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

API/Backend Developer - Mobile Apps

We’re looking for great software developers to help us connect people with the legal help they need.

As an API / Backend Developer, you’ll build fast, easy-to-use APIs to help our Mobile team ship remarkable apps. You’ll bridge between our iOS, web, and platform teams, and help us unlock new ways to bring our data to other apps and devices.

About You:

  • 3+ years of API development experience with frameworks such as Rails, Django, or node.js.
  • Strong CS fundamentals: A good knowledge of data modeling, object-oriented design, and algorithms.
  • You’ve worked with multiple product teams at once, and can make the right tradeoffs based on those teams’ needs.
  • You can clearly explain complex ideas without buzzwords and jargon.
  • You love to mentor and be mentored. You live by the philosophy that everyone has something to teach you.
  • You’re addicted to shipping, solving problems, and helping the people around you succeed.

Ideally, you’d have:

  • Contributions to open-source projects.
  • A BS in Computer Science (or a related field).
  • Experience shipping APIs in Ruby/Rails, and writing iOS apps.
  • A passion for quality. You take pride in keeping your bug count low and your Code Climate score high.
  • A strong focus on building clean, usable APIs. Even when they’re harder to build.

About the Team:

  • We mostly run on Rails, but have brought in technologies like Go, Angular.js, Scala, and Sinatra. We’re open to using the right technologies for what we build.
  • We iterate quickly, and ship multiple times a day.
  • We work in small teams with product managers and designers, and help shape the products we’ll be building from day 1.
  • We have a strong tradition of supporting open source. Projects like resque_scheduler, robut, resque_unit, and jsonapiclient were all extracted from our codebase, and we’ve contributed several patches back to Rails.

Why Avvo?

Right now, you have an opportunity to join the team while it’s still on the small side, and grow your career faster than you would at almost any other company. You’ll be able to help shape our dev organization and define our culture.

Companies in our position are rare, and joining a company like ours will be one of the most memorable parts of your life.

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Sales Finance Manager

Avvo is looking for a versatile Sales Finance Manager to join our newly created FP&A team, reporting to the Director of FP&A. This position will be responsible for all aspects of the sales financial function from defining life-time-value of our customers, to trending churn rate, to accurate sales commissions. This person will be the key finance partner for our sales team and helping to drive the company’s rapid growth and operational rigor. This position will exercise a high level of independence, accountability, teamwork, good judgment, and attention to detail.

Key Responsibilities:

  • Innovate how we think about efficiency metrics. Own the definition, data accuracy and integrity of revenue and sales metrics;
  • Develop and apply financial quantitative and qualitative analysis to support forecasting and business decision
  • Identify operational process issues and opportunities to improve over-all sales efficiency
  • Provide in-depth analysis on sales productivity and efficiency and revenue by market, geo, sales rep, product, time, customer age, etc.
  • Help develop and implement sales compensation plans that drive the profitability and success of the company
  • Provide insight into key revenue drivers and levers
  • Drive insights into customer behavior, churn and life-time-value (LTV)
  • Own monthly revenue and churn reporting package
  • Ad hoc projects and analysis

Qualifications:

  • Bachelor’s degree in finance and/or business
  • 4+ years financial analysis experience, particularly in the sales space
  • Experience in developing business/financial models and metrics
  • Proven ability to navigate multiple financial systems
  • Ability to drive structure and clarity out of ambiguity
  • Highly curious
  • Strong analytical and problem solving skills
  • High comfort level with data management and Excel

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Help Desk Specialist

Avvo is looking to expand its Helpdesk team! The Senior Helpdesk Specialist is responsible for troubleshooting and maintaining the corporate desktops and laptops in use by Avvo. Our ideal candidate will be well versed in Windows and Mac OS X technical support, able to replace internal computer components, experienced in managing Active Directory users, and exceptional multi-tasking capabilities.

Responsibilities:

  • Field incoming help requests from end users via ticketing system, telephone or walk-up in a courteous manner
  • Ability to prioritize and schedule tasks in a high-volume environment. Escalate problems (when required) to the appropriate resource
  • Build rapport and elicit problem details from employees of varying levels of technical knowledge
  • Record, track, and document the help desk problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Diagnose and resolve unique, non-recurring problems
  • Set-up complete computer systems for new employees, from image to employee desk
  • Provide support for mixed platform environment: Win7, Mac OS, Android, IOS, tablets, laptops, desktops and VOIP phone system
  • Have the ability to work with DevOps team to ensure optimal operations on all systems
  • Support of Audio/Video for meetings, conference rooms and company events with all levels of staff
  • Train end users on software and various other applications and hardware
  • Able to lift up to 50 lbs.

Minimum Technical Qualifications:

  • 3+ years of experience in a corporate Helpdesk team environment
  • Previous experience with setup, configuration, troubleshooting of Windows and MAC OS desktop/laptop hardware and software
  • Knowledge of various email clients and productivity software
  • Knowledgeable in Active Directory, DNS, DHCP, Group Policy, NTFS share permissions, Google Apps a plus
  • Excellent written e-correspondence and verbal communication skills
  • SCCM administration experience a plus
  • VBA/Powershell Scripting experience a plus

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to techjobs@avvo.com mentioning the position in the subject.

Head of Growth Marketing

We're looking for a growth marketing rock star to bring Avvo to the masses. As head of growth marketing, you will be responsible for designing, deploying and analyzing a variety of data-driven marketing strategies – both online and offline – that drive growth in consumer traffic, retention and revenue.

The right person will be passionate about generating growth and results – as well as the data required to get there. He or she is also comfortable in an "all hands on deck" environment, thinks creatively, is fearless about experimenting and loves motivating cross-team groups to solve big problems.

As the Head of Growth Marketing you will:

  • Strategize on ways to increase user acquisition, conversion, and retention that meet or exceed goals
  • Launch, manage and optimize omni-channel, metrics-driven acquisition campaigns, leveraging a wide-variety of channels, including online media, social, mobile partner marketing, content partnerships and offline events.
  • Prioritize growth initiatives leading to the greatest returns for the company
  • Interpret large sets of data to determine hypotheses and experiments to test
  • Work closely with the product growth team to identify and maximize levers for driving user acquisition & retention
  • Manage a suite of digital marketing tools to determine efficacy of campaigns and work with the data team and analysts to develop automated reports that provide insights and measure performance
  • Oversee a street team of brand ambassadors and user-centric events
  • Work across the company, including product, engineering, finance and sales, to identify growth opportunities and implement the tools necessary to capitalize on them
  • Effectively community growth performance by channel to senior leadership and across the company

Requirements:

  • At least 7 years of data analytics and digital marketing, growth marketing experience
  • Roll up your sleeves, get it done attitude
  • Quantifiable success from previous experience must be able to show how you iterated a variety of marketing experiments that resulted in traffic and user growth – as well as detail those experiments that didn’t work
  • Proven ability to manage and motivate teams – both direct reports and cross-team
  • Demonstrated analytical rigor: you MUST have deep experience in quantitative analysis
  • Track record of proposing innovative and creative solutions to challenging problems

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Sr. Manager, B2B Marketing

Avvo is looking for an experienced marketing professional to play a key role on Avvo’s legal industry marketing team, leading efforts to acquire and nurture Avvo’s active attorney base and directly supporting Avvo’s sales and revenue goals. The ideal candidate is business and metrics driven, operationally organized and loves working with a team to develop and execute on strategies and programs that deliver results.

Primary Responsibilities:

  • Develop and lead cross-team execution of a multi-channel plan for growing Avvo’s base of active attorneys, and moving them down the sales funnel in direct support of sales and revenue goals
  • Collaborate closely with sales team to segment and target attorneys, helping sales to target the right attorney with the right message at the right time
  • Lead management of existing attorney acquisition programs
  • Develop strategic plans for testing and scaling new acquisition programs to maximize attorney base growth
  • Lead development of lead nurturing programs and corresponding sales tools
  • Collaborate closely with product management team to ensure that attorney user experience actively contributes to attorney acquisition and nurturing efforts
  • Diligently monitor performance of all acquisition and nurturing programs relative to plan and make adjustments in order to achieve goals

Job Requirements:

  • 8-10 years of relevant work experience, particularly providing B2B sales support
  • Expertise in lead generation programs
  • Expertise in lead nurturing programs
  • Significant experience with CRM and Marketing Automation software
  • Highly results-oriented, with demonstrated ability to make data-driven decisions
  • Proven track record of successful operational execution
  • Self-starter with proven ability to manage multiple projects and logistical details in a dynamic and fast-paced environment, often under ambiguous circumstances

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.

Product Manager

We are looking for a passionate Product Manager to drive new product initiatives that will propel our growth to the next level. The ideal candidate is both strategic and detail oriented, and has a great blend of both business and technical experience.

Responsibilities:

  • Define and prioritize business requirements for new products and enhancements by conducting consumer research, competitive analysis, and data mining exercises.
  • Drive a solution set across teams (primarily UI Designers, Engineering, and Marketing) through business requirements, product contracts, and market positioning.
  • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance business needs versus technical constraints, and maximize business benefit while ensuring consistent customer experiences.
  • Conduct business analysis, including forecasting, monitoring, and reporting business KPIs.
  • Evaluate potential partner relationships for the products.

Requirements:

  • A strong background (5+ years) in consumer facing web product management and/or technical program management.
  • Sound business judgment, high degree of creativity and innovation with proven ability to influence others.
  • Strong analytical thinking skills are critical to success in this position. Must be able to use hard data and metrics to back up assumptions and feature concepts.
  • Experience being a product owner in an Agile environment.
  • Knowledgeable in UX best practices and latest web technology trends.
  • Experience in developing UGC and/or social media site is a big plus.
  • Formal computer science background or equivalent a plus.
  • A bachelor's degree is required

About Avvo:

  • We value driven, out-of-the-box, high-performing people with a passion for our users and technology
  • We strive to attract the best and brightest – and continuously foster and develop our existing talent
  • Avvo uses whatever tools and technologies are deemed best for the situation; don’t know something? Come and learn.
  • We live by our values – we’re transparent. We’re daring but smart
  • We believe in growth: for our business, the user and our people. You’ll constantly teach and be taught at Avvo.

In addition to our unbeatable culture, we offer highly competitive pay, an amazing benefit package (we pay 100% of our employee premium costs and 50% of their dependents - plus 100% of your medical deductible), three weeks of vacation your first year (with time to actually use it) - and more!

To apply for this job, either use the 'Apply' link below or email a resume and cover letter to jobs@avvo.com mentioning the position in the subject.